Grand Udawalawe Safari Resort

Grosszügige Zimmer, sehr sauber, schöner Pool, sehr nettes Personal.

The location was nice and the staff were friendly and helpful. The room was comfortable and had a pleasant atmosphere.

The property feels a little dated and some of the buildings and facilities need renovation. The bathroom in particular would benefit from refurbishment. The actual property felt quite different from the photos shown on Booking.com, which gave a more modern impression.

staff, room and property

jungle area so a lot of bugs around

The property is in an ideal location for access to the safari and being picked up

Honestly the pictures do this hotel way more justice than I experienced. It’s a large complex with lots of staff, the building seems well maintained but in the rooms the bathrooms are old and shabby, with connectors falling off lime scale and black mould gathering around the toilet and bidet. In the evening the electrics in my room cut out briefly three times The menu is outdated with old fashioned european food, despite this no adequate vegetarian/vegan options other than a salad, sandwich or pasta. I had to spend my day in another hotels restaurant enjoying just one meal for the day. It was off season and very quiet so maybe that’s why, but the interior, pool facilities, garden are not as lavish as the pictures suggest. Maybe this would be good for older european, I don’t know. I was glad that I was only staying one night to access the safari personally I also was annoyed that they decided to take the charge from my holding card during my stay rather than request payment on arrival or check out. I’d have been more than happy to pay provide my card however no one asked, it felt very unprofessional