The room, the private onsen, vegan kaiseki meals and hospitality…A++++

Old traditional ryokan, if you wish to experience this, you will. Onsen was beautiful and very clean and to my surprise, public onsen was not busy. Dinner was huge. Be prepared and come hungry!

In some aspects, the building felt as needing an uplift.

We had a wonderful stay at this hotel during our honeymoon. We chose the Japanese breakfast and dinner package, and the food was absolutely delicious. Every meal was beautifully prepared and made our stay even more special. The Japanese-style room was beautiful, traditional, and very comfortable. We especially loved the private onsen, which was such a relaxing and memorable experience. Everything about our stay was excellent — the room, the food, the onsen, and the overall atmosphere. It was a beautiful and peaceful experience, and we would definitely love to come back!

The only thing we felt could be improved was the 10:00 AM check-out time. A later check-out, such as 11:00 AM, would be much better and would give guests more time to relax and enjoy the hotel.

The onsen

The service during the kaiseki dinner and breakfast was rude to a level I did not expect. The staff seemed bothered by even the simplest questions about what I was being served. When I asked what kind of sashimi I was eating, the waitress actually sighed and said this is sashimi. When I clarified that I wanted to know the type, she sighed again, went to check the menu, and came back with the list. Thankfully the chef eventually stepped in and explained it kindly, but the waitresses were rough and absolutely not up to standard, especially considering their English was quite poor.