The breakfast was sensational, so many flavours!

Sehr nettes Ambiente, privater Onsen, öffentlicher Onsen sehr groß und mit Außenbereich, sehr leckeres Essen (Anleitung auch in Englisch), bequeme Futon-Betten, geräumiges Zimmer, kostenlose Parkplätze, Family-Mart gleich um die Ecke, kostenlose Getränkebar, Bus fährt direkt vor der Unterkunft ab

Great location easily accessible via public transportation

Everything was great. There’s nothing I didn’t like

Overall very disappointing indeed. Our room was not clean, which was a shock, but the staff put that right (eventually), with a discount for the error. The room description was "mountain view". There was no view *at all* from the room itself, and from the private onsen, the view was of a slope just a few metres from the window and some sort of noisy, ugly heating/cooling/generator facility. To describe it as a "mountain view" is completely misleading. The room and hallways were extremely dark and bare of any artwork or decor to give it interest or warmth. Location was good - bus stop a minute walk away and ten minutes to Togendai .The food was very good traditional Japanese fare. Overall, it was very expensive for the property and room. We paid a very similar price for a beautiful, light, airy tatami room with a spectacular lake view in Kawaguchiko, so this was a huge let-down.