Friendly staff, good scenery of golf course

Rooms not soundproof, outdated rooms - pretty old despite exterior, expensive for one night stay

Tranquil location and tasty breakfast. The room, dining area and onsen appeared to be clean and well-kept.

Breakfast costs almost 4,000 JPY per person, which is unreasonable for what you get. We had booked for two adults and two children, which somehow meant only three beds, all of which were "twin" (single) beds, which were too narrow to share comfortably. We were on the ground floor (although it is labelled "3rd floor"), and right outside our window was a putting green, so it did not feel private at all. Overall the room was fairly small for a family of 4.

The empty onsen (at some times)! The nice hotel and staff. The free shuttle service from Odawara and the shuttle to the bus stop. Spacious room!

The location is quite isolated with no many options for dining. The hotel offers what it looks like a really nice menu but it's pricey to our standards. Also the breakfast seemed pricey. It's just a pity because maybe with better rates you could do a beautiful all in!

Very kind staff!

1. Room was of decent size 2. Great view from room 3. Furnishing/items weren't old/in need of changing 4. Hotel provided free shuttle to Odawara Station & pick ups from Bus stop 10 mins away by walk (very useful with rain) 5. Nice & helpful staff

Meal options weren't sufficient for vegetarians or vegans

Room was really dated ,not what we expected. Breakfast was ok .they didn't have vegetables options.

We had a great stay in the Hakone Sengokuhara Prince Hotel! Our room wasn't even the most expensive and yet it was super fancy, very big, and with views of the mountains. Everything was so peaceful and cozy! We also got a very nice breakfast with incredible views. On our way back, the hotel provided a shuttle for free that took us to the station so that was super appreciated! We loved it!

You need to walk a little bit from the bus stop to the hotel. Nothing dramatic, just a 10 min walk, but it was a bit tiring because we were carrying our luggage.

it was in nature

they deny entry to the onsen because of tattoos

The air conditioner seems not working..

I liked the onsen the most but there is only women and men separately, you can’t book private time for the family, so the family will be split. Thare is nice hike close by with a great view of Mount Fuji.

Snacks at vending machines - very limited selection.

The hotel offered shuttle busses to a couple key locations which was very helpful. The rooms were spacious.

Wonderful Onsen and beautiful grounds.

Restaurant prices were quite expensive.

the Room and space

nothing it just don’t we only stay overnight so we don’t have time to check everything

very friendly an attentive staff, excellent and reasonably priced food too

The maintain of the building is really good for a 30 years old build.

Everything is fine,

absolutely amazing place, high-end experience parking availability extremely comfortable bed onsen super-clean and pleasant excellent breakfast with breath-taking view

some coffee bags in the room together with the tea would be welcome

Comfortable room. Nice view at the breakfast place. Staff are helpful.