The property is comfortable, clean and conveniently located. I am always happy to return to the Meridian for this reason, but especially because of the staff. They are attentive, helpful and kind - everyone whom I interacted with there went out of their way to make me comfortable in my stay. Patrick, Alex, Nora, Mary were excellent in customer service. Robert and Elizabeth offered great help in dealing with a reservation issue.

Breakfast was good

The rooms were basic

The staff members were amazing!

Everything. The service. The aircon. The shower. The bed. The food. The wifi. The smiling and helpful staff. Oh especially the transport ladies. Davina was unbelievable. She even drove me to a meeting herself.

the it’s in the city center and access .

it’s very clean place to stay.

was good

was very good and I can recommend others , but I will always warn them about one staff by names of Jackline Kanja. she’s not professional in hotelier jobs , she wants to charge people if you check in early. normally hotels they charge late check out not early check in.

the amenities were great

the location but has it's good sides too

The location was terrible

location

Location!! Nice to walk out of the hotel and be immediately immersed in Nairobi streets, shops and people. Felt quite safe though always aware to be vigilant with belongings. There was a safe in room. Some nice restaurants nearby. Great breakfast at the hotel. Staff very attentive and followed up with some room issues I had initially.

I had to leave.

location and food

The hospitality and the reception o f the staff. Also the facilities are great.

The pressure of the Air Conditioner unit is not cold enough

They took advantage of my good nature i bought several staff a beer and then payed for a coke with 1000 kes the till didn't work so i said id collect my change later however when i went ro collect my change they said i hadnt bought the coke Alfred the gym manager and James the barman are both thiefs and stole my money therefore i left the hotel early and would never return due to thiefs

Fabulous location, great facilities, EXCELLENT staff!

Staff were all very friendly and welcoming; particularly Emmanuel and Patrick. Rooms were well maintained and overall quality was good. Dining staff were attentive and the quality of the food was good.

Na

very helpful and friendly staff from Michael on the front desk to David the barman at the rooftop bar

Everything. The staff were great.

Nothing

Staff very accommodating and friendly Nice pool

Food at the restaurant could have been better

The staff were excellent and helpful at all times. The room was very well cared for. Breakfast was very good with a variety of food from which to choose.

Evening dining tended to be slow. Some of the staff seemed new to their jobs. On one occasion, half of the plate was cold. It was returned to be heated and returned quickly. On other evenings the food was not as hot as it should be, which may be attributed to the fact that the plate was cold. May I suggest that food be served on pre-heated plates. The flavor and quality of the food was very good... particularly the Indian menu items.

Staff super kind, Room fine, taxi service coordination very helpful, reception helpful

Breakfast was ok but it could be improved