La ubicación

Nos toco la única habitación con una terraza que solo se veía un enorme árbol k no dejaba ver nada. Las demás habitaciones con sus terrazas despejadas.

Location, friendly staff

Very small room, and mold on the curtains.

the pool, the hot tub, the location

no parking

Big room, jacuzzi amazing stay, food was good

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Can't say i liked anything except for the breakfast and the restaurant Waiters and 2 front desk workers

1. Check in, super slow. 2. Rooms are unsatisfactory: 2.1 not enough hanging rails for wet towels. 2.2 doors squeak and slam 2.3 beds come with uncomfortable pillows and only 1 which is flat in the middle 2.4 if you want toiletries you have to ask! Shampoo not provided on 1st day on arrival and i found out the next day that it actually exists in the hotel . Toilet paper not replaced.. 2.5 coffee station not available and coffee for room service is also not an option before breakfast at 8:30 so you better not want any because depending on 4.1 you might be blessed with a coffee if you have a nice front desk employee and if you're unfortunate you'll be told "come back when the breakfast buffet is open"... 3. Hygiene is very poor 3.1 room was not mopped or swept after the 1st night stay and sand walked in from outside remains as a reminder that the remaining room was not cleaned, wiped or even touched! At best the beds were remade. 3.2 floor mats after showering were removed and not replaced so the room flooded when ever we showered which consequently meant we had to put a bath towel on the floor. The shower being used as the water simply goes everywhere has only a shallow rise from the room floor and poor drainage of the water down the drain. 4. Service Policy is moody 4.1 some staff are absolute darlings and paint a smile across your face with their bright attitude while others are simply "doing a bad job" and you have to put up with their sour mood and unfriendliness. Simply, there's no standard to be followed or even a policy. You're at the mercy of the person you are dealing with and their mood! Not worth staying here. There are better hotels in the area with much better prices or on par with the price of this property. 4 stars should be reduced. With rain the hotel stairs flood and the access to the elevator needs towels to keep the water out! Ridiculous and unprofessional. Well below 4 stars! Official complaint will follow.

Nice place. Good room(but small) with nice balcony. I enjoyed the pool facilities, and the food was really good, except for the coffe(nescafe machine).

Receptionist was a bit confrontational(for no apparent reason).

Amazing hotel and stay in ! 🙂

Great location and overall was a great stay.

Room was small and the bathroom and shower weren’t separated from the sleeping area.