Hilton Garden Inn Nairobi Airport

Clean, well located for airport, helpful staff, good food.

Cocked up our airport shuttle - it was waiting in the car park while we were directed to wait in the lobby, resulting in a 10-minute delay in leaving. Then it was directed to the station rather than the airport, resulting in a further 10-minute delay in arriving at the airport. NB. Driver made every effort to help what was by then beyond his control.

location

nothing

Convenient, very clean with wonderful service

Very good breakfast, free transport to airport/train station, very convenient location, generally nice and welcoming staff.

Our room had some issue with electricity, so that it would just shut off seemingly without cause, stay out for long periods (hours) and then switch back on. On…off…on…off There was an electrician trying to fix it late at night, and for a while it seemed ok, but then started up again. Note: the problem was not caused by general power cuts, our colleague in the next room had no troubles. As a result we eg took a shower using the flash light of our phones, and could not charge our devices. So we managed, byt this is not what you expect from a hotel costing 200 USD per night. Offering a price compensation upon check-out would have been a great gesture.