The reception area and downstairs were up market and smart.

The steep narrow stairs.

Nice comfortable place and a great location

If you think that the croissants and the prepackaged items are complimentary, there not. The only thing you won't get charged for is the coffee. That is all fine but I wish there was a sign or some clarification.

very clean, family room was a great size, location was perfect was able to walk right into the centre and plenty of public transport.

no elevator and steep stairs but we were aware of this when booking and it wasn’t an issue.

Property was in a great location, easy to get Ubers and we were also walking distance from most places.

The shower in the bedroom had a missing door and that made showering a huge mess.

Shocking room was tiny dirty and lifeless an absolute waste of money given it cost £500

Price

The location is awesome. Being able to use the kitchen and eating area was nice as well.

Was a little pricey but understandable for the location

Perfect location near city center

Steep stairs no lift room at 4th floor..😬

everything

the wallpaper was coming off the walls

comfy beds

5 flights of stairs

very central and walking distance

can hear neighbours very clearly

The location was good. it only 5 min walk from the Waterloo metro station.

The hotel itself was very bad. It's very small and you need to pay another 3 euro at the reception for unknown. Walls and floors in the room were broken . No kettle so you can not make a coffee or tea.

I paid for a large double room but got a very small room which didn't match the photos. asked the staff they said the photos don't match the reservations and they only had that room available

We loved our room that overlooked the canal. The bathroom was totally modern and renovated. We also loved our location, we were 2 streets away from one of the largest city centers, so we were close enough to walk, and far enough to have a quiet night. The staff was really helpful and always available, 24/7. We were also on the same block as several points of interest such as the Jewish Monument, Ballet Forum, and The Hermitage Museum. We were also 3 blocks from the Metro and bus stop.

The hotel doesn't have an elevator, which isn't uncommon for the area, but we were climbing several flights of stairs a day. While we were really disappointed at first, I will say, we had no trouble during our stay and we definitely would stay here again based on the value for the money. If you are not unable to take stairs, it is well worth it.

central location, with lots of things to see within a reasonable walk 👍 The staff was very friendly and competent! The house itself is quite cute as it is very old and represents the charme of Amsterdam's historic center

The walls seem to be very thin as you can almost hear every everything through them. The shower (at least in our room) was either steaming hot or very cold. Very hard to adjust the heat to a good temperature. Besides, the hair dryer didn't really work (very weak air blow and only cold air coming out of it).

location

how thin the walls were, could hear everything

The location was great. Friendly staff

The stairs were too steep. It doesn't mention anywhere that there are no lifts. We were on the 4th floor and going up with luggage was very hard since there was no one to help take them up stairs. The bathroom was never clean even though we asked for it to be cleaned a few times.. Hair of previous people were all over the place.