Hotel de l'Isard

It was a perfect location! In the middle of Andorra la Vella. Room was nice and comfortable. A/c worked fine.

Staff was ok but not super helpful.

Excellent location. Staff are very helpful. It’s worth for the money

Location and comfortable room

Parking

Was there anything that was good? The breakfast was okay, but nothing special. The staff was friendly, and tried to be accommodating. The location was good. And that’s about it.

I’m giving this hotel 5 stars. Not because it is really terrible, but because some of the rooms are much worse than advertised on the booking website. I booked a 3-person room, even though we only need one for two people, since it was one of the larger room options still available, and the photos looked great. But, the photos weren’t our room, because they showed a tub, and there’s not one here. They showed a nice window with a view. Nope. They said sofa, soundproof, and a large bathroom counter. Nope, none of those either. If you do manage to get inside the shower, it will be a short one, since the drain barely works and the water gets high pretty fast. It’s is next to the elevator, a loud clanky thing that runs all night. People get off and talk going down the hallway and it sounds like they’re in your room. The shower (no tub, remember?) is so tiny that you literally cannot turn around in it. it measures about 24 x 24 inches, with the faucet protruding 6 inches into that. I can’t overstate how small it is. You can’t bend over. If you try to, it will shut off the water. And I’m not a big person. if you are, forget it and look elsewhere. This isn’t the hotel for you. I don’t know where the sofa went, but there’s no room for one in this place, and the bathroom counter lost at least a foot from the photo too. The view? It’s a wall about 3 feet away, inside a tiny shaft. Not much of a window either. After two night we couldn’t take it anymore, so asked the management if anything else was available. They admitted that this was their worst room and put us in a better one for our last night. To their credit, they did make it a better stay, and the final night was great. But the original room should be turned into a storeroom and no longer used as a guest room. It really was torture. Very disappointing.