La ubicación Habitación grande El desayuno que no es incluido

Parking carísimo 26€ y el ultimo día hay sacarlo antes de las 12h El hotel necesita ser restaurado. La moqueta en el suelo, ya no se usa hoy en día. No se consigue bajar la temperatura de la calefacción, solo desconectándola El precio exagerado 150€/noche

La ubicación, la amabilidad del personal y limpieza, la piscina

El sofá cama era muy incómodo. tambien me sorprendió que no hubiera ningún tipo de obsequio de aseo personal típico de los hoteles como cepillo de dientes, peine,... He estado en otros hoteles de 4 estrellas y me he encontrado de todo tipo jaboncitos , chanclas, limpia zapatos, mini set de costura, discos desmaquillantes, ... Y en este ni un mísero cepillo de dientes .

El desayuno muy variado. El personal muy atento. Buena presión de agua en la ducha. Excelente calefacción. Bien ubicado en centro de la ciudad.

El baño antiguo, sin extractor.

J'ai aimé la proximité de la ville le buffet du petit déjeuner Très copieux beaucoup de choix et bon

Je n'ai pas apprécié la piscine à l'hôtel Mercure était plus froide que d'habitude le personnel pas du tout agréable

Ubicación y acceso a spa

Instalaciones anticuadas y desayuno un poco justo, no demasiado completo e alimentos calidad justa.

Nos gustó todo. La ubicación, el buffet de la mañana, la habitación limpia, el baño…

En algunos aspectos se veía antiguo.

Las habitaciones cómodas , bien la calefacción , y la relación calidad precio genial . El restaurante buenísimo , bastante por encima de la media tanto en el desayuno como la cena , buenísimo todo , buen precio y muchas opciones de todo tipo, hasta puedes comer bien si llevas algún tipo de dieta porque hay muchas alternativas

Le calme d'un séjour un peu hors saison.

Rien, c'était bien.

Staff on reception and in the restaurant superb. Very helpful and professional.All spoke some English. Both breakfast and dinner excellent. Location right in the middle of the main shopping street. Underground secure garage worth reserving despite the high cost of 26 euros a night. Bedroom a good size and very comfortable. Coffee/tea making facilities but no milk.

Odd to have toilet separate from washbasin/shower. Room a bit dated. Parking spaces a bit tight. Although we did see a couple of fairly big spaces.

The room was very nice and the breakfast was excellent with lots of choices to choose from. I rate the breakfast at 9/10. I have stayed here many times before and my room was not facing towards the river and it was a disaster because the side rooms appear to be directly over the laundry and every morning the machines start running at around 4-0 AM so so sleep from that point forward.

The booking system with booking.com is not very good because it keeps diverting you to other properties which is not the fault of the Hotel but booking.com trying to off load other properties where they make more commission.

Centrally located for retail excursions

it appeared that the hotel had lost our Booking, Com bookings. zthey put this right but it took a while!

Location , front view "River" . Staff

The receptionist is very unprofessional and very rude to us. She wants me to give her my credit card for a guarantee. She doesn't explained eny thing about hotel. She just upset me and my family. Not worth it.

Great location though. Friendly staff.

Room too small for family of 4. No mini bar. No tea or coffee in the room; only 2 bottles of water.

Very good location in the center of the city

the hotel was clean, the food i! the restaurant was good and the staff was friendly, they also speak very good french and english so is very easy to comunicate with them.

1. we have a room for 4 people, i would like to have the sofa bed ready to use, instead of searching for everthing to get it ready for sleeping, but is understandable beacause the room was realy small. 2. also the room was a little too small for 4 pleople. 3. another thing that i didn’t like is that if you want to use the pool or the kids area you need to get out of the hotel and go to the hotel next door, and in the winter time after you swim is not so relaxing. This small aspects that i am talking about were small things and didn t affect so much our opinion about the hotel, i still recomand it to other pleople so it depends on everyone’s expectations!

The room was very comfortable and cozy, always warm which was great because outside the cold was intense. The food was delicious, and the drinks at the bar also really good.

Nothing

Le bruit de l'air co

location in the city center

internet connection poor. facilities are simple old fashioned.

A well situated hotel. Rooms were clean and tidy. Hotel staff are very welcoming and helpful. Parking at the hotel was expensive. We stayed for the new years eve party in the restaurant which was very well organized. The food and drink was excellent. However, the price for the children was over-expensive knowing they don't drink and eat a lot. Breakfast was excellent and the use of the pool and Spa included in the price was also good.

Parking was expensive.

1. Not new but well preserved hotel, trying to keep Novotel’s standards. 2. Very good choice in the restaurant. Both breakfast and dinner were amazing. 3. Perfect central location. 4. Private parking. 5. Pets friendly. 6. Rituals cosmetics in dispensers.

1. Expensive parking - 26 euros. 2. On the check-in don’t mention the price for the pet and just charge upon check-out. 3. Receptionist wanted to charge us almost 40 euro more for the stay “by a mistake”.

Facil

Ascensor averiado