No breakfasts Problems in kitchen so no meals

Good clean, large room Excellent car parking Friendly staff Comfortable bar

Having to choose breakfast the day before

It was clean The self check-in/out was easy.

The room was in a building adjacent to the main hotel and looked like staff accommodation (?). The bathroom was across the corridor, not in the room and there was another room on the same floor, which meant zero privacy. There were 3 unlabeled keys on the key ring to access the room and the bathroom and both locks were old, noisy and "fiddly" so the other guests must have heard me lock and unlock the bathroom each time I used it.. None of that was mentioned in the description when I was booking a double room with the bathroom, because I wouldn't have booked it otherwise. The room had a very old dirty carpet and bed was literally falling apart and was squeaky with every move. The floor was uneven and squeaky. The bathroom looked like it came from the 60s or 70s and the lino around the toilet had a lot of yellow stains around it. The view from the window was onto a roof and there was a window just across the roof, which meant even less privacy once the lights were on. The clock on the wall was broken (?) and was making a terrible noise (stopped once I removed the battery for the night) It is false advertising, it's not a double room with a bathroom. It requires a lot of work and at the moment it should be offered at a much lower rate than the actual double rooms WITH bathrooms. It was a very disappointing stay, but I checked in after 8, so there were no members of staff to talk about it and ask for a different room or a refund. I would definitely NOT RECOMMEND this "hotel."

Size of room

N/a

Nothing good to report about this property, requested an early check in but was told 4pm and that’s it

We got locked out the property at 9-20pm, contacted the staff which were rude. This is not a hotel it’s a Hostel. Made 3 attempts to contact the property before actually getting to speak to someone. Check in (as they call it) is open 4pm-6pm. We returned to the hotel at 9-20 to find it closed and totally locked up….. we had to get someone to come down and unlock a door (which he said should NEVER be locked) so we could get in. Felt unsafe so decided to drive home at 10-30pm

Very friendly, helpful staff. Lovely breakfast, endless coffee/fruit juice. Couldn't fault the service.

No downsides at all

Breakfast was very good room was comfortable it was somewhere to sleep bathroom shower was very poor needs to be repositioned in middle of wall not corner. Would have been nice if bar did food other than prebooked 48hrs before

Reception could be open a bit longer

Clean spacious Comfortable

Nothing

Fantastic reception and made to feel welcome. A small issue with the TV remote as it may have been taken on holiday by the previous guest, however this issue was resolved by me moving room, no fuss, straight forward. Liked the covered patio area in front of the chalet. Nice and quiet stay, plenty of parking

Shame they weren't offering dinner, however there is a fantastic fish and chip restaurant 3 mins away by car.

rooms were excellent. plenty of space. shower was perfect and plenty of hot water.

was clean and staff friendly

we were given a room in attic not appropriate for elderly too many stairs. not enough window for air to circulate

Location and breakfast

My mattress a little to soft but otherwise all ok

Clean bedding and towels

No windows,so no escape route from the attic room Fire security sign not filled in no meeting point No smoke detectors in stairway Toilet pan not secured to floor screws missing Cracked sink and floor tiles in bathroom Did not get any option for breakfast as listed Did not see any staff after checking in Locked out of building on sunday

Breakfast is spot on and prompt if you pre-order

This hotel is going to need reverse cycle split a/c units.No option to turn the heating down come start of May, now end of May needs a/c.

Location

Was told on arrival there was a function. So was loud music up untill 11pm. So didnt sleep well. Should of been told this upon booking. But was offered to change room

Welcoming and friendly. Close to amenities in town , ample off road parking.

Bit dissapointed with breakfast. The full english was very good but it lacked the addition of cereal etc.

Friendly staff, very clean, comfortable room.

It was a shame that we had to choose our breakfast options the night before, plus having to book a 20 minute slot - I prefer more freedom when I'm on holiday. Also that the menu said 1 slice of toast which appeared a bit penny pinching. Two things that would be easy for the hotel to fix

absolutely awesome!!! very clean

nothing, it was great

There is a car park. The room was clean initially (but there is no cleaning service during your stay).

My bedroom had no window and so made me feel rather claustrophobic. The bed was uncomfortable and made creaking noises at the slightest movement. The outside door to the "chalet" did not lock, but when I queried that I was just told "No, but that's not a problem", even though it made me feel uncomfortable. The bar menu had no healthy options and we were not asked whether or not we wanted breakfast. Nor were we ever asked if everything was satisfactory. The fact that coffee and tea sachets were replaced daily but that if you wanted a second packet of biscuits or another bottle of water you had to pay seemed irrational and unwelcoming - 'The Hotel Inspector' would have had a field day!

Comfortable and spacious room, smart decor.

Was very problematic trying to amend my booking although the staff made every effort to be helpful but was still a worry snx took days to sort which added to stress as I was in area due to family bereavement. Location was not ideal for finding food in evening as hotel bar was not open during my stay

Nice staff

Having to cross a hallway to use a bathroom for toilet or shower. Air fresher burnt out