The room is very spacious and hotel location is great

The attitude of the night staff was dismissive and unhelpful. The breakfast spread was really poor - it offered what 2 star hotels offer. They had placed one 330ml of complimentary water. Overall very limited value for the price they charge and it being 4/5 star hotel

a very comfortable stay. we had 2 double beds and the shower was great. the breakfast was also good

Located in a nice neighborhood and close to a big mall and other restaurants/bars and cafes. The check-in and out process was easy. There is an option to book with the hotel for a Taxi transfer from the airport, which was great especially when we were all tired from a very long travel time with an arrival time after midnight. The driver will be waiting for you with your name on a sign. The price was very reasonable charging per taxi, not per person. Our room was very spacious. The beds were comfortable and closet space was plentiful. Shower pressure and temperature control were great. Breakfast had a good variety of selection, and if you are particular with your coffee, they have a nice coffee shop connected to the front lobby where you can buy your specialty coffee. I also appreciate the fact that their receptionist was bilingual (Spanish/English). All the receptionist we encountered havr been accommodating to our needs. Also, there is a self-service laundry machine in the hotel. At the time of our stay, it was $5 per load with the washer and dryer separately charged. We did see some laundry service within walking distance but this option was convenient and if shared with your group, then it is even more economical. Most importantly, they are equipped with an oxygen tank in case you ever need it for altitude sickness. One of my travel buds needed it the very first day we arrived. It was pretty scary.

Nothing much to note except a bit of traffic noise from the streets across the hotel.

Comfortable apartment hotel in a great location downtown, 400 m from a cable car station. The apartment was spacious and clean. There was a self service laundry in the hotel which we used and worked well. The front desk staff, Lia Mayra and Rafael Sossa, were exceptionally helpful assisting us with cable cars, laundry and travel arrangements. Restaurant downstairs could use more atmosphere and greater menu selection. Breakfast was adequate, limited food selection.

The restaurant downstairs.

Gym was an access pass to local gym which was nice

clean rooms friendly and helpful staff great location

very clean rooms, friendly staff who were attentive and location was great

Excellent breakfast and the Suite was big and spacious. Room service was excellent and the staff in the hotel were all so graceful and helpful in every way! We loved our stay in this beautiful hotel!