Cafe da Manha otimo. Localização otima. Ja recomendei para amigos que estão pra ir ao Rio

La ubicación y el desayuno

La mala atención de algunas personas del hotel y el horario ajustado para estar en las zonas comunes del hotel

Localização boa e apenas isso. Hotel velho que precisa de troca de mobiliário e reformas.

Não tem quartos para realocar caso dê problema no seu: como problema de ar condicionado e ralo do banheiro entupido. À noite o funcionário tenta te realocar em um quarto inferior e não quer alterar o valor das hospedagens. Se existe preço para Upgrade, por que não para Downgrade? O hotel precisa de reforma e troca de mobiliário URGENTE. Café da manhã com muitas opções e nenhuma qualidade. Garçom mal educado que responde gritando às suas perguntas, tem mandando ter calma.

Ótima localização e preço justo.

Não havia opção de diária extendida e alguns pontos sem manutenção

A localizaçao é otima, o hotel é grande. Porém tudo sujo, movel descascado no meu quarto, vidros imundos nao dava nem pra tirar foto. Funcionarios com má vontade como se ali fosse de graça.

Quarto sujo, cortina c mofo, movel descascado, cheiro de mofo no quarto, espelhos sujos, nao da pra tirar 1 foto.

Café da manhã era bom, localização excelente na beira-mar de Copacabana.

O hotel dá a impressão que não está sendo bem cuidado. No nosso banheiro, por exemplo, haviam várias manchas de mofo nas paredes e no teto. O chuveiro era enferrujado. O colchão da cama era muito velho e afundado.

Su ubicación, piscina, personal muy amable, rico desayuno

Esta viejo y no han renovado toallas, ropa del personal, sabanas y camas

Excelente!

La ubicacion

No funcionaba wifi en habitaciones. La limpieza👎

Atendimento.

O hotel deveria ter uma copa baby ou algum lugar para podermos esquentar leite ou água. Toda vez tinha que pedir para o garçons. fica muito chato ficar pedindo toda vez.

La ubicación

Personal: el barman de la piscina Victor, atiende pésimo, no toma atención, no quiere atender y cuando uno le consulta algo siempre está molesto. Todos los demás muy agradable. Limpieza: habitación sucia, cortinas on hongo, toallas viejas y traslúcidas. Wifi: funciona muy mal.

Sim

Tudo

Proximity to beach, many restaurants, vendors, beach towels provided, clean, excellent buffet breakfast!

The towels are old and need to be bleached white or replaced entirely. Would have been nice to have a light-weight blanket on the beds instead of just the sheet for a cover. Also, fitted sheets for the beds would be better so they don’t come undone.

I don’t know. Probably only ocean view. Nothing else.

It was my first time ever traveling to Brazil. The sofas in the lobby are extremely old and stained. Sofa is out of shape in the most seated areas, it was very nasty to sit on. It is outdated in every way you can possibly think. Every morning cafeteria was very busy and greater was chasing us every time to confirm what room we stay in. The toaster in the cafeteria was broken and no one could use it. There were no blankets on the bed, just bed sheets. Some pillows were stinky to use, I covered pillows with towels to sleep on. The windows towards ocean view are dirty and broken. The window curtains are moldy and stained. I expected a lot better hotel and service.

Nothing.

Unacceptable stay. Unacceptable stay. Soggiorno inaccettabile. Stay unacceptable. Resta inaccettabile. I had ants in the room for 3 days, a few towels and the toilet which clogged up on the last day and released what it contained. Disgusting. I spoke to the general manager (I can also provide my name and surname) and he told me that I had to write to booking to get a refund. All of this is unacceptable for a 4 star hotel. Vacation ruined.

Location is amazing fabulous!!

Nothing

Staff

good location

they put me on first floor as upgrade but was over the outdoor bar. it was really noisy. it was a downgrade

The room smells bad , and was no clean

the night staff was amazing and very helpful.

the room was not clean the sheets were not changed and there was other female hair on the towels.

The staff were very helpful. The breakfast was great.

The rooms were rather tired.

The location is really good the view is amazing, the staff is friendly and helpful. Breakfast is also good.

The room is old, wardrobe didn’t open properly, safe lock didn’t work, the door key had problems a few times, mould on the bathroom and curtains.

the pictures were not like the real hotel! even more about the pool, soooo small! I was kinda disappointed

Location