Philae Hotel Aswan

Mahmoud at the front desk was incredibly friendly and helpful. He kindly and patiently took care of all our requests during our stay. We had originally booked a room without a Nile view, but when we asked if there was any possibility of changing rooms, he happily upgraded us to a room with a beautiful Nile view at no extra cost, as a room was available. The hotel has a wonderful location and offers beautiful views of the Nile. We only stayed for one night, but we truly wish we could have stayed longer. If we have the opportunity to visit Luxor again, we would definitely stay here again. Thank you so much, Mahmoud, for making our stay so special!

The Wi-Fi connection in the room was a little weak.

Good hotel for a night or two. There breakfast is not buffet but fully served by waiters. Staffs are gentle and helpful.

The hotel gives a very old vibe.

Location is just across the street from the cruise ships. We arrived at 00:30, but the late check-in was not a problem. The driver was waiting, and we checked in without any issues.

Breakfast. Noise from the street. No hot water 🤣

Balcony view of the River Nile and boats. Live scenery of the streets. The moonlight settling towards the west. The request of two beds. Beds comfy. Quick response of the hotel booking manager.

Room too small, hair on the bed linens. The confusion and mistakenly of the hotel staff thinking “my” Egyptian staff that was working with my European guests assist the travels from Luxor to Aswan staying at the Old Cataract, I had my staff staying at this hotel. While having breakfast, staff asking why are they sitting there having breakfast. Discrimination.