Nice place very close to the town center, made it easy to wander around and explore the city. The staff was very nice and helpful and the room was comfortable and warm, too. Breakfast everyday was simple but good.

The walls were a little thin, sometimes we could hear other guests talking or whatever.

Llegamos antes del check in y nos permitieron dejar el equipaje, nos dieron datos donde comer. La habitación muy buena con el baño incluido y cama calentita y limpia, el agua sale bien caliente, la habitación tenía calefacción. Al otro día nos permitieron dejar los bolsos para ir a almorzar, nos dejaron prepararnos sándwich y usar el baño a pesar de que habíamos hecho el checkout y por último nos llevaron gratis al terminal de buses para irnos a puerto natales :) un 7 los amigos del Hostal

No hay mayor reparo, solo mejorar el tema del desayuno que por estos días te lo entregan para llevar.

Friendly staff, cozy bed and nice and warm room.

Some dead little ants in the bed which was disgusting and shower was old, so when open, we had water outside of the shower zone (like on the floor, toilet get wet).

Localização, estacionamento, chuveiro, calefação, organização e empatia funcionários.

Todo impecable, estuve en una pieza con baño compartido y siempre todo estuvo limpio.

Spacious hostel, big rooms (but not much furniture), kitchen+fridge available, owner helpful and speaking English, not common in Chile. Really good and fast WiFi. Reasonable prices.

Adding microwave in the kitchen would be nice! Also, the place is bit far from the center, like 15min walk at least.

The room was clean. The heating worked well. Possibility to get a take-away breakfast when you need to leave early.

The staff agreed to book a taxi for us for 6.30 a.m. to go to the airport. He noted our request on a little post-it which, as I guess, he subsequently lost or forgot. In the morning, there was no taxi waiting for us. I was desperately trying to contact the hotel (via phone, via WhatsApp, via booking.com chat...). No one picked up the phone or replied to my messages (and there is no one in the reception until 8 a.m.). Finally, I was waiting in front of the hotel with the luggage and my partner was literally running around town to find a cab which was not easy at all. In the end, we got to the airport at the very last moment. We had two flights booked on that day to get to the north of Chile via Santiago. If we had missed the first plane, we would have also missed the other one. Those flight cost around USD 800 when we bought them (and not sure if and for much we could buy new ones last minute). The worst of all, the staff never replied to my messages to apologise or even check if we manage to catch our flight. Besides, the same staff member was very unprofessional: when we were paying, he kept texting making us wait for him to count money, to give invoice, etc. In addition, the breakfast is very limited and is served in a tiny room without windows. The room was very small, we didn't have space to put our luggage. Lack of shelves to put things in the bathroom. The towels are so old that when used, they leave lots of fluffs on your skin.

our stay was great here thanks to the wonderful hosts, they are so kind and helpful! we had a lovely comfortable room, the kitchen was great to cook dinner, and they packed our breakfast as a lunch bag since we were leaving early for a tour. They also have a very good and reasonable laundry service which was great for us with all the dirty clothes from the W trek :)