good location spacious room

Location is ok .

The breakfast is very poor . Not worthwhile .

great location, good price, nice staff, normal breakfast one of the best option in the old city center

dirty carpets in corridors loud music at weekend - not a hotel problem but still

Good location. price friendly

TV program limited.

okay place easy at town

tv channel very poor… sometime relax at room not have channel on tv

Spacious room breakfast provided valuable with the price. nearby attractions

Nothing

I like that the hotel is nearby to many cafe and bar, which are mainly operating at night.

I have stayed Merchant hotel for work purpose around 4 days 3 nights. The telephone does not work, informed the reception about it but nothing has been done. I had to call the reception using my mobile phone and request for the iron board and iron (took 15 minutes to arrive to my doorstep). I do not like the breakfast on first day, it was a pitiful plate of nasi lemak. The following days the hotel does not provide jam and butter. Only a spoonful of jam and butter were given together with the breakfast set, the breakfast set is nice though. The aircon is blowing directly to my head because aircon is position directly in front of the bed, I had to sleep diagonally to avoid post-sleep dryness and runny nose. The room is overall dark and too "romantic", other than that, due to the carpet floor I strongly believe it's what caused me to have allergy reaction of nose and eyes for 4 days straight, it seriously affects my work trip to meet client.

Bath tub, TV, bed

noisy even at night

Didn't take breakfast. Location is good.

Your room cleaning is too late at late afternoon. Not happy.

Good location

Toilets door always jem.. Sometimes toilet smell.. The sink is horrible