The staff were impeccably polite and helpful, led by amazing and amazingly efficient Samir. They greeted us like family every morning for breakfast, cut us a nice plate of fruit every day, and even brought us a cake for new year's eve (see pictures)! The rooms were comfortable and tastefully designed and decorated, with high ceilings that made them feel even larger than they were. The beds were among the most comfortable I have ever experienced. The hotel was impeccably clean as well. I enjoyed going to the well attended and well kept Finnish Sauna and the steam room every day. Even though the hotel was by a major road the rooms were pretty insulated from outside, we never heard or felt any of the traffic outside.

A few small things: Smoking was allowed (or at least tolerated) in the spa, which was somewhat unfortunate given how great it was otherwise. There were no black-out curtains, which combined with the fact that the lights in the corridor didn't have a timer and were sometimes left on by whoever was there last sometimes disrupted our sleep. I think either having black out curtains or making sure the lights are turned off automatically should easily solve this problem. Even though the rooms were well insulated from each other, they were not as well insulated from each other. So if you get a rowdy neighbour your sleep could get disrupted. We stayed in the hotel for almost two weeks and experienced both rowdier and quieter neighbours, so it was luck of the draw every night.

ممتاز جدا

كل شيئ اعجبني

Exceptionally friendly staff, especially in the breakfast area. Ms. Nursac is very polite and professional. All the team in the restaurant were exceptionally friendly and we felt like owners of the hotel. Sort distance from city center. Secure neighborhood

The Hammam area is not only for residents and the noise exists. Smoking in the hammam lounge area was a surprise for us. We faced an issue with smoking in other rooms in the hotel resulting smell in our room, which was very uncomfortable for us.

The staff were extremely friendly and helpful. I've been traveling to different countries and haven't seen this level of hospitality before. If I were to go to Baku again, I wouldn't think twice about booking this hotel. The breakfast was also amazing.

Literally nothing.

Personal, Essen, Lage

Keine Nachteile)

One of the best experiences ever!

I had the pleasure of staying at the Midtown Hotel and it was an incredible experience. The hotel's location was perfect, with easy access to attractions. The room was spacious, stylish, and comfortable, ensuring a restful stay. The staff went above and beyond to provide exceptional service, and the breakfast was delicious. I highly recommend it for your stay in Baku.

Every thing

Nothing

Nice hotel, room is clean, good breakfast and location is 7min drive to Nizami street, 24hrs supermarket right next to the hotel. I was upgraded to a bigger room for free. All staff are amazing, special thanks goes to Sabine very helpful and supportive, also thanks to Samir, Nour, Suleiman, Rebecca and all the team. Highly recommended.

Nothing

The staff of the reception and the bar was very kind and always helpful and smiling all the time , The room were very clean and neat we enjoyed our stay . The breakfast was delicious

Every thing is perfect especially the restaurant

No swimming pool

Location and stuff

Nothing

Location, service, cleanliness, quality.

Nothing

The location and view from the hotel was perfect. The staff was very courteous especially Samir whom we met at the reception, very cordial and welcoming. We enjoyed the breakfast, facilities and our overall stay at Midtown.

we enjoyed to stay in midtown hotel Baku, the central location is great, the room is big & comfortable, the food in the restaurant was great!

The breakfast was varied and very tasty. The location of the restaurant is excellent, with a terrace.

Everything!

I'm not really planning to stay anywhere else in Baku for the next visit!! I've found the perfect facility!

The best hotel for me in Baku is characterized by cleanliness and good manners of staff and workers. The restaurant is also distinguished by the variety of delicious meals, the good and kindness of the staff and their service to the visitors of the restaurant, as I believe that they are characterized by expert and wise management that makes the staff at the top of their activity and focus on serving the guests. I think they are all distinguished and among those distinguished are Mr. Eyman And Mr. Aykhn also at the reception of the hotel, Messrs. Samir and Samir and the lady who is with them. Thank you all

I’ve stayed at this hotel before, and as usual, the customer service is exceptional. Everyone who works there goes out of their way to assure I had everything I need and am happy and comfortable. Definitely The best customer service I’ve ever had.

Not applicable—I liked everything about my stay!

Great reception, very friendly staff and nice to receive a welcome drink

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Very friendly, helpful staff. A great room. And a good location.

Too much air freshener used in the room. I’ve experienced that in other hotels in the past, and it’s usually to hide a smell of smoke. But there was no residual smell of smoke in this hotel, so they heavy handed use of air freshener isn’t necessary.

very wonderful

If only I could rate this above 10. Such a nice hotel and exceptional customer service. We had the best time from check in through checkout. People at reception especially Hussayn was excellent, very helpful and well mannered. Breakfast was exquisite. F/b manager Emil was super friendly and helpful, guided us with the insights about our visit to the country. Other staff especially Ilona and Emil were very sweet, friendly and helpful. It was most conveniently the best service we have received in a long time. They all made us feel very special and welcomed. Will definitely visit again if get the chance.

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