Xxxx

Bij aankomst bleek dat de accommodatie volledig volgeboekt was . De boeking was circa 2 maanden voor de datum geplaatst en bevestigd!! De klant was ook niet gewaarschuwd dat de accommodatie vol zat. We hebben veel kostbare tijd verspild Hals over de kop moest ik andere accommodatie gaan zoeken hetgeen veel extra tijd kostte Super slechte service Het is onbegrijpelijk dat booking.com dergelijke accommodaties op de website heeft

We arrived at Hillside Manor around 4pm to be told we were not booked as the place was full and we were not expected. And yet I had booked via Booking.com We asked for the manager and they got her on the phone as she was out. I spoke to the said manager on the phone - the rooms had been given to people with longer occupancy. She gave a lot of other excuses not worth writing about. She said she would find us another nice place somewhere else. We didn't wait for the lady to return and decided to go and look for accommodation elsewhere before it got dark. We were left puzzled and annoyed as to why we weren't notified before. H.Manor should treat all their customers with respect.

Disappointed and angry about our treatment

Hot water ran out

It felt like home away from home! It was clean, quiet and had lovely grounds

Immaculate garden, secure parking

place to be

Quiet area, beautiful garden and pool area, friendly host.

Rooms are small, bed very uncomfortable and it’s a small double bed, worse part is that it has old wooden floors which means you can hear everyone moving in the house which makes it a bit hard to sleep with guests or stuff in and out and you’re hearing their footsteps all the time.

Nice staff. Pretty garden and house.

It was cold. It was hard to get around to other places because you need transport.