Cottages were comfortable and nicely situated close to the beach. The staff were friendly and tried to assist. The hotel did move me to a more accessible room when I was on crutches week 2.

There were 2 large dogs running free around the complex.. as I was on crutches they caused a problem.

nothing

tired, worn out furniture, inattentive staff, overpriced, staff asleep, garden unkempt

They were very accommodating

the location is amazing, very nice beach. bring your snorkel gear cause there are lots of fish! The sea is literally 5 steps away! The restaurant has delicious meals, though the portions are small and somewhat expensive.

we didn’t have soap in the room. The portion sizes in the restaurant were too small.

Nice place near beach with all necessities . lovely staff, good value for money .

Un organised car park no space kept at the end for vehicle to turn around . our driver has to reverse vehicle all the way back to main road more than 900m.

the location is good. right on the Beach and close to a couple of nice bars like Infinity and Nicks bar just along the beach. air con worked

Very dilapidated and looks like a 1960’s concentration camp. Wi-Fi sketchy and the staff in the bar really don’t want you there (when there are staff and not a 10 year old child serving). no facilities to speak of, bar furniture broken, bar closed 22:30 on New Years Eve as the staff wanted to leave (other evenings it didn’t open) dangerous wiring, virtually no plumbing apart from a trickle of a shower, no TV, etc, etc

The hotel is also connected to the Picard Beach cottages, which is the room they upgraded me to. I cannot recommend staying there more. But either one is waterfront and tucked away in a quiet area of Portsmouth. The black sand beach, a few steps away, is lovely for walking and there’s a reef out there for snorkeling. The water is placid and a perfect temperature. you can walk (or run) the whole length. It’s a little more than a mile end to end (with some rocky areas). The staff was wonderful, they helped me book tours and taxis and they were generally warm and I was grateful for that. They booked me a tour on the Indian river and I got picked up at the dock out front! The restaurant was great! I was really hungry my last night and they made me a delicious meal. the red bean soup, oh my god, that was heavenly. Also, the sunsets there are stunning (really, some of the best since it’s wide open. Look for a green flash just before the sun disappears! Cannot recommend more.

I couldn’t figure out the shower at first.

The location

The location was beautiful the 'Pirates of the Caribbean ' former location teams cottages were gorgeous!

Fantastic location...stunning beach. The staff were extremely helpful , kind and respectful. Would confidently highly recommend to friends, family and colleagues

The customer service

Ac was not working good and the tolit

Cottage on the beach.

Not enough storage. Bath tub pretty high up. So if you a little short , it's not soo easy to get into .