Room was dirty. It seems that personal forgot to clean the room

They offered coffee just the first day

The apartment itself was fantastic, couldn't fault it. Location was perfect a 5 minute walk to the main square. Really well set out for a studio flat with much more space than anticipated. Bed was huge and so comfortable, bathroom perfect with generous supplies and the kitchenette was ideal.

The only thing which let it down was the receptionist when we picked up the keys. I had no issue with the theory of picking up keys from a different location but when asking for directions something other than 'you'd be better off using google' and an unclear map would have nice. As it turns out it's actually quite easy to find if your Google is working (mine wasn't so we spent 20 minutes wandering aimlessly).

Brand new design furnished, a few steps from Rynek Glowny and St. Mary Church, my best experience in Krakow.

nothing

Good location, clean and spacious apartment.

Having to pick keys up late at night from another location. No lift to higher floors.

Breakfast was dreadful!

In plastic trays. Not worth the money

Lovely location, very close to the main centre as suggested. It was obviously cold outside but the apartment was kept so hot and very welcoming when we got there. Good facilities and great value for money. Nice to have an apartment stay rather than a hotel sometimes.

Only 1 pillow and noone to ask for extra as the reception is in another apartment block which we found strange, not the end of the world but still a nice extra to have. Also A LOT of stairs as we were the top apartment and no mention of this on the booking and there isn't a lift. My dad isn't disabled so didn't think it would be fair to ask for a disability access however does have mobility issues and this was a bit of an issue.

could have been such a lovely hotel as pictures look lovely.

Sadly I didn’t enjoy my stay as much as I thought I would have… from the pictures I thought wow looks modern and really well done up. However, it wasn’t. The looks aren’t everything I wasn’t put off by that, I was put off by a weird strong smell. I could smell it when I first came in, my friend who also stayed in the same hotel came in my room and the word she used was “foisty” and the bathroom was horrible to be in - the smell was like bad drains coming up. Horrible to be in. bed had mould on bed sheets which I’m guessing from just letting it go damp after washing. First day we got there we found out we had to walk from our hotel to a different hotel to get the keys from the apartment which was a 6 minute walk and a 6 minute walk back. Annoying but not a massive issue just wish I’d known sooner so we could have been dropped off there as I had no message to say I had to walk to get the keys but my friend luckily did or I would have no been able to get in our hotel!! I did message the hotel when I first arrived saying I was outside but couldn’t get in and I couldn’t get a response… not even read it when I’ve just checked now. You need a code to get in to the apartment block so I thought lovely I’ll feel safe enough but the first night we’d came home from a meal and after we’d typed the code in and got in there was a homeless man lying outside one of the doors. I don’t know about anyone else but it made me feel uncomfortable. The Saturday night was the worst. We had got back from a day out in Krakow and all gone back to our Rooms and I was getting undressed ready for a shower before we go out and someone kept knocking at our door so I just assumed it was my friend as she was on the next floor to me, answered and it was a very drunk man trying to get in our room, SCARY! If shut the door and locked it telling him to go away.

We liked the location. The friendly stuff. Warm house and outside was -10c.

Breakfast could be better

loved how spacious the room was, had everything we needed and loved the location so close to the main square! Such good value for money couldn't believe it - will definitely be staying here if we visit Krakow again in the future.

nothing

●The apartment was in a central location ●Very nice and comfortable ●Staff were very helpful

●There was too many stairs and no lift for baggage ●Bed never got cleaned ●Only had clean towels and bins emptied once during our entire stay

Spacious apartment. Clean. Decent location.

Don't bother with breakfast, waste of money (and plastic). Traveled by car, they didn't give parking despite a request made. Fortunately, found a cheaper park on the road close by.

No food the pla

Not book the property