Emplacement interessant mais pas non plus optimal ! Chambre et hôtel décoré avec goût bien que légèrement bling. Lits confortables.

Accueil déplorable, pas de sourire, on vous demande si réservation, passeport, CB, signature, numéro de chambre merci au revoir. Pas d'infos sur le petit déjeuner, pas d'infos sur la piscine etc...honteux à ce prix. La chambre donnait sur ... un mur ! Climatisation perfectible, coussins trop mous, salle de bain un peu petite. Enfin, je déteste ce genre d'hôtel luxe qui reçoit tout un tas de gens, réception avec des gens qui se comportent mal alors que même pas client ! Bref expédié déplorable, je blackliste la marque premium de cette chaîne. Vous avez du travail avant de pouvoir prétendre à du vrai 5 étoiles.

Buyer beware when you book $700 per night room you might have a dreadful view of the wall with dirt and debris. We had 2 rooms and they both had this view. I’m still in shock

The accommodations, the rooftop, the food at the restaurants, but most of all the great service and staff of the staff. Everyone was very attentive and in great disposition all the time, from the valet parking service to the ladies that cleaned up our room. Very helpful with my brother who stayed there for several weeks after having a knee surgery.

Nicely decorated rooms and good amount of square footage

The cleaning staff on corridors was a bit noisy and I needed a nap afternoon from my trip 😥

We had breakfast at Proper Grit and it was excellent! The service, the food - and the atmosphere in the entire hotel was beautiful.

Everything was good - no issues or complaints.

Staff , cleanness , comfort and swimming pool

Location, and prices relatively high. Breakfast is expensive for someone already staying in the hotel

As acomodações e limpeza

Good location, good facilities, comfortable rooms. Valet was efficient and welcoming.

The service from the staff was fine and acceptable, however, coming from a hotel the previous night where the service was superb our experience was a bit of a let down e.g. no offer of a bell boy to take luggage to the room, only 2 from our party of 4 were offered a welcome drink, allocated rooms were incorrect (the wrong way round resulting in having to switch luggage from floor 2 to floor 7 and vice versa) and pool furniture being removed around us and packed up for the evening even though the pool was still open.