Had an upgrade on arrival to a dual aspect room which had lovely views of the garden and across the cricket field to the town. Immaculate hotel. Beautiful decor, spotless, gorgeous gardens, plenty of parking at all times. Staff all friendly and very helpful. Relaxed atmosphere. Hotel just across road from beach. Breakfast excellent. Pool at sister hotel next door is stunning.

The only one very small thing was that it was lovely weather during this stay, very hot and aircon in the bedroom would have been a wonderful bonus which would have made sleeping more comfortable. A fan was supplied which did help but it was very hot in the room. There was aircon in some of the other areas in the hotel which was very relaxing. This is just a very small point and I appreciate that we were lucky to gave such wonderful weather.

everything my room was amazing!

nothing

ok

service at evening dinner felt a little rushed we we would have preferred a few more minutes between courses.

The beautiful location in Sidmouth and the very friendly and helpful employees in the hotel. A 10 for their hospitality 👏🏻👏🏻

The hotel is comfortable, but with exception of the bathroom very old fashioned with small rooms for a high price. It seems also to be a hotel for very old people.

Excellent venue and location. Staff extremely helpful. Excellent menu choices that change everyday.

Food and location

Bed was too small

clean , friendly staff , Breakfast second to none

super

nice lounge/bar

renovation of rooms next to mine!!! Smell of paint Fri/Sat; moving in furniture 8 am Mon; breaking into brick walls Tue/Wed☹️

Everything

Food. Decorations. Staff

Bed a bit soft. Shower over bath

well positioned to appreciate lovely Sidmouth

nothing

Food and restaurant service was good.

Despite booking in plenty of time and requesting adjacent rooms for a vulnerable relative, this was not honoured. We asked to speak to the manager. We were promised that they would get back to us. This did not happen. At checkout we received a verbal apology admitting it was their fault with no compensation. If you were unable to accomodate us in the way that we requested, we should have had the opportunity to go elsewhere. We were on separate floors which meant we were very much inconvenienced. We were expecting a fridge which was only available in one of the rooms allocated. Our room was very hot and it appeared that the only way to cool it down was to open the windows.

1 Location 2 Parking 3 Friendly Staff

Nothing

The staff were very helpful and pleasant. Food was very good and served in a very efficient manner in convivial surroundings.

Nothing comes to mind

Location was excellent. Rooms well decorated. All clean.

Having paid for a deluxe room, we would have expected a balcony - which many of the rooms at the same price did have. Not sure if this is because we booked via booking.com and got the entry level for that standard of room?

The Belmont bed was as good as their sister hotel in Barnstaple, and the service was equally impeccable. The ambiance was one of comfortable luxury.

Shame the value for money was not as good as the Imperial in Barnstaple. I guess location is everything!

Breakfast was hot and perfect

It was a perfect room for my overnight stay as I was unable to stay with a poorly cousin who lives in Sidmouth. Beautiful room. Very comfortable bed. Superb shower safely over bath for an 85 year old!

Only downside was the room was a bit warm and I slept on top of the duvet. A separate sheet would have been useful to cover. However at about 3 in the morning I needed the warmth of the duvet!

Breakfast

Would have loved an indoor swimming pool!

perfect location, staff very friendly and cheery, service at meal times was great, fabulous hotel, hope to go back sometime.

as expected, as its an old building noises from room above could be easily heard with people moving about and flushing toilet, running water etc. also could do with a few more tables on the front terrace to enjoy the view.

Food was excellent, staff very friendly, Very nice over all.

Room clean, but some dust on TV and some furniture.

Great atmosphere, excellent food dinner & breakfast, attentive & polite staff, good room size.

Some noise from external air conditioning units.