El emplazamiento fue bueno, en el corazón de providencia. Se podía llegar a pie a estaciones de metro, cafés, supermercados, etc. Si bien el desayuno no era demasiado abundante, sí era suficiente y bastante rico.

El televisor de mi dormitorio permitía visualizar UN SOLO canal. No pude tener acceso a películas, ni a otros canales. Cuando consulté en recepción, dijeron que me llamarían para comentarme si se podía hacer algo al respecto, y nunca llamaron. Cuando llegué, el dormitorio estaba limpio. Pero al segundo día noté que no barrieron el piso, la sábana bajera de mi cama estaba arrugada (intuyo que no la estiraron, sólo regresaron el cobertor a su posición original) y el suelo del baño estaba sucio. Para qué hablar del suelo bajo la cama. Tomé agua con una de las dos copas que habían en mi habitación. La otra tenía una marca de labios que, claramente, no eran míos. Al irme, había una persona en recepción y otra en la entrada del Hotel, que abría la puerta. Subí sola mi maleta con evidente dificultad por la escalera, mientras la persona que abría la puerta simplemente me miraba. Me pareció poco cordial que nadie ofreciera ayuda, nunca me había ocurrido algo así en otro hotel.

Very quiet in a nice neighborhood. I had an incredible dinner.

The shower and the toilet. Perhaps it’s just me but I don’t like the toilet paper below and behind me and have found it that way at two hotels in Santiago. It just seems strange to have it difficult to reach.

The public spaces and breakfast were excepectional.

I feel that the room could use updating with space, the a/c unit, and the bathtub set up.

It has a different atmosphere and decoration. I like it and I strongly recommend everyone. It is also located in very safe place in Santiago. Having a parking place was very important for us. I spent very good times in there. Suleyman

Location, decoration, clean, staff is very friendly

Perfect!

No complaints!

The ambience of the hotel

Felt a little boxed in, in the room. Not enough natural light coming through.

Good value and location

The location and value for money were excellent as were the staff. Specifically Juan and Franco. I had dinner in the restaurant one night also which was superb, seared tuna with a lovely red wine and dessert. The room also had cable TV and I could watch live European and Sth American football.

nice breakfast very friendly staff the hotel is located in the new district in Santiago. walk to the center is about 20-25 mins

everything is good

Location near Metro Station at 15-min walk. Friendly and helpful staff. Facilities (Restaurant, Bar, Meeting Rooms) The ambience of the hotel.

When I arrived my room was not ready. Cleanliness was not so good. The glass in the window was dirty.

It was perfect. Great ambiance for nourishing your senses in Santiago... Great staff. Great breakfast. Nice swim at the pool!