Very clean. I felt safe and comfortable there as a female solo traveler, there were a number of other solo travelers also in the hotel which was good. The hotel is in a very quiet resort, so no restaurants or promenade as such in the immediate vicinity, therefore I upgraded to half board for dinner, for a very reasonable price, which was well worth it, I should have upgraded to All inclusive as excellent value and choice.

nice pool, clean, nice hotel

it’s quite far from the beach and city center/restaurants

The hotel facilities like the pools, spa area, lounge area are good The staff are very knowledgeable and helpful

I chose the hotel because it was on the edge of the resort and adults only thinking it would be a quiet location. Unfortunately some of the AI adults became noisy. The decor is dated and some of it is just shabby and not finished professionally. Whilst I recognise that it’s a big task to cater for many, some of the food was unappealing and the water container was always empty.

Almost everything

Put some paper or warning to people that water is not free for everyone. I felt so embarrassed when lady at bar screamed on me. On German. Ridiculous. Also German music during the days at pool

Everything. From room, food, facilities and the place was spotless. Will return

Nothing

Lots of choice for breakfast. Very relaxed atmosphere.

Spa cost 15euros. Should be free with a small increase on room fee.. They probably think by making a charge they ensure it does not get too crowded when the opposite is the case. Because of the charge folk are tempted to wait for a rainy/cloudy day to try it. It is then VERY crowded on those days and underused the rest of the time. Somtimes too noisy to read around the pool areas.

No air conditioning and they didn't tell us in advance so that we could make other arrangements

staff, alkohol

locker roooms were broken all the time. Food was prepared from food from previous meals. General age 50+.

I was very happy with everything the staff the hotel was great value for money we had a lovely room nice balcony view of the sea Very happy

the bedrooms and facilities were nice.

it was too far from things, need taxi

Big room with balcony.

The building is a bit old and it needs to be renovated. In the half formula drinks are not included , not even WaTER. at the bar the offers is very limited, they have few long drinks prepared in a very bad way. It’s always windy more than the beach. No activities for entertainment for the guest.

hotel was close to beach about 20 min walk the location was good varied menu evey night for dinner very good swimming pools 3 if you get bus to puerto del rosario number 1 bus is worth seeing 1 hour 50 min journey 7 55 e single good mini market in basement had most things you need a bit dear the room was good good balcony cleaning staff were efficient no problems and atm on site was handy about 1 50 from airport to this hotel was handy enough

reception failed to mention its 15 euros to use indoor pool pool was ok a bit small 10 euro deposit for a towel and people entering the side door and using it for free until guy recetion saw the door open 1 beer on draught at pool night entertainment finished at 11 every night starting time was 9 nothing happened till 930 or 10 queue every night for bar with 1 bar sometimes 2 on busy hot days not enough sun loungers doors to rooms dont close right noisy at night slamming doors running up and down corridors 1 beer on draught in nightclub all cocktails which ran out 1 night location of hotel was alright situated in a residential area other hotels nearby 1 other mini mart 10 mins down the road and 1 other restaurant was fine

Really liked that they moved us the following day after we said we wanted a better view(not the back of more rooms) If you have a room over looking the pool and views it’s great! Clean, comfortable.

The food could be better, in my case I am Vegan and had beans on toast each morning with lots of fruit. It would be great if they could expand the range. They did offer oat and soya milk which is good.

Half board buffet was great, they had special extras on 25 Dec and 31 Dec - 1 Jan, including Prosecco. Breakfast 7:30-10:30, dinner 18:00-21:00. Breakfast typical German/English - bacon, sausages, eggs, bread rolls, cheese, salami, tomatoes (fresh/grilled), fried mushrooms, salad, cucumber, pancakes+cream, fruit, yogurt, croissants. For dinner - soup, vegetables (aubergine, broccoli, carrots...), potatoes, paella, several types of meat and at least 1 type of fish, cheese, salad, fruits, cakes, yogurt, mousse. I had half board, so all drinks (water, juice, tea, coffee) are included in breakfast, and water is included for dinner (you can also get wine - not sure if there is a charge on the room). There are 3 pools - one of them heated. They have mini-golf (free but deposit). Washing machine (4 EUR), dryer (4 EUR), pool (1 EUR), darts (was broken at the time), tennis courts. Free bus to Oasis park from the close-by Dragon Park hotel (at 8:55 and 10:25). Far from the beach and shops, but on the way to the beach there is a nice cooling forest/park. Rooms with ventilation and air conditioning. Every room has a balcony. There is a Spa (was closed due to Covid), and you can ask for a massage (this was still available - very nice).

Only rooms on the 1st floor have loungers on the terrace. Adult-only hotel, so a lot of people smoke. One day it smelled smoke even with closed doors/windows. I complained the next morning, and it never happened again. They take a deposit for the beach towel (10 EUR) - you need to keep the receipt for it, otherwise they won't refund the deposit. The internet is really bad. I had to switch to mobile internet to speak on WhatsApp. There is no kettle or coffee machine in the room (I brought my own mini-kettle).

To expensive Bad food Bad staff

Extremely good price for the quality of the hotel.

Some days there was some weird canal smell, but I think that was not the hotels fault

Everything

Getting woken up too early in the morning with the slamming of doors as they don't close properly and there is no sound proofing but other than that a Superb place to stay!

Was perfect for the price

Bed was a bit uncomfortable Wee Noise at night, as there was a kind of smoking area outside my room.