Apartment size is big. Access to Sauna, steam room and heated swimming pool. Location is perfect.

Hotel needs to improve on breakfast facilities. Limited number of tables and Limited options for breakfast.

The location was good, near the church . Also cooking options were good.

Communication in English was a problem. Also, they could have not charged for a single piece of butter for my child. I don't think they were technically wrong,but you could always give a butter to a child. Also they forgot to close the ventilation window of the standard room in which we were for the previous night,which made the room too cold to sleep.

Персонал

Спальня без окон,матрасы годов девяностых,подушки ужасные..все обшарпано,убито в хлам,кухня тоже без окон,хотя при выборе номера на букинге Спальня с Окнами!!!!Это конкретный обман клиента!

Everything from booking the one bedroom apartment to arranging airport pickup ....to luggage storage when we went over to other areas till return back to Almaty. Excellent location close to main attractions.

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Space

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the staff are very proactive, friendly and warm

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the location is perfect. walking distance to the main sites and restaurants while being in a very quiet place. everyone was really welcoming and helping

Rooms are luxury.so clean .very friendly staff they speaks English very well

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