Staff was very helpful with a last minute request to retrieve a phone left in the room after checkout

The dryer seemed to take several hours and multiple cycles to dry clothing. It was unclear if the power on the dryer is very low or the settings were not quite as expected.

Excellent location. Plenty of hot water and good water pressure. Comfortable bed. It was lovely to find salt, pepper, oil and vinegar in addition to the usual tea bags etc. Check in instructions were clear and a contact number if you needed it.

Very noisy huge piece of machinery (air con?) right outside the kitchen door. If we were to open windows we would either get roadworks and traffic at the front (We were aware there would be traffic noise at the front before we arrived) plus bars on the window or very noisy and very ugly machinery outlook at the back. As a result the apartment felt very internalised, which was a shame in the middle of such a beautiful city. There were no comfortable chairs, just the dining table chairs and the bed. There was a huge wardrobe, but nowhere in it long enough to hang dresses. The kitchen could have used a few extra items - a small saucepan for heating milk, a jug, a small sharp knife that wasn't bent, a storage container, some spare refuse bags in the kitchen. The shower doors leaked.

Very we’ll appointed. Amazing location

Aircon was a bit flaky

The location was fantastic

The room was very dusty! Did feel it had been cleaned. We experienced bad allergies when sleeping