Clean room and great location. Hooked us up with tours for 2 days

Rooms are not sound proof. Hot water took a while to come out

Location, comfortable bed

Uncomfortable pillows, stuffy room, not enough outlets

location was great close to everything inc markets. Room was cleaned everyday. Very comfortable bed.

Very stuffy and hot room. Fan supplied but we had to use mosquito coils to keep bugs out as you have to have windows open.

very close to the centre

our room was very noisy leading onto the courtyard. also traffic noise and radio of other guests. no yea or coffee available. had to go out to a cafe nearby . staff very grumpy

i called at least two days ahead to move the dates and they refused. terrible service

the staff

The location was great to explore the city by foot, and the common areas were lovely, especially the rooftop terrace and the tiny garden. When we had an issue with our room, they were quick to fix it and gave us a new one.

If you're sensitive to noise, don't get a room around the first courtyard... you will hear guests that arrive super early, and you will hear the doorbell (it's really loud!) if someone arrives after the main door has been closed. After 2 nights without proper sleep, we asked them to move us to another room, which they did, and it was much better.

Very comfortable rooms

location

no restaurant

good location

nice and spacious room in a beautiful building not far from the markets. It is a nice option to discover Oaxaca, we enjoyed our stay

cleaned

everything is good my second time reserving this hotel

Accommodations were great, only no elevator but concierge helped with carrying luggage.

No complaints

Good quality/price ratio

The location is amazing. super central. .The rooms are spacious and noise free. I liked the black out curatins.The staff was quite nice too. I went during Halloween so prices were high. I felt it could have been a little cheaper for how simple the hotel and rooms are. All in all I think it was a good place for the time. Grateful

Nice room, comfortable bed and a beautiful terrace. Quiet room and good location.

The location is great, across the markets and walking distance to Santo Domingo. Even though is in a busy street, once inside is quiet and peaceful. Very clean and liked that they had a water filter that we used every day and the water tasted good. It has a nice terrace on top.

The last night we had to wait more than 10 minutes to get hot water in the shower.

Great location close to center but a bit off the beaten path, its very quiet with salons, hidden courtyards and terraces overlooking the city. Lovely artwork and small details abound! Every staff member we encountered was cheerful and helpful. Super bonus for providing filtered water machines to refill our bottles! The rooms are simple but comfortable and the parking convenient.

The smell of cleaning products was pervasive and overwhelming at times especially in closed rooms.