Wenceslas Hotel & Apartments

Clean, nice apartment

No toilet roll

We had a great stay! The apartment (2-bedroom) was beautifully designed, very clean, and comfortable. We especially loved the spacious shower with great hot water and strong pressure, as well as the large wardrobe. Customer service via WhatsApp was super fast and efficient. A special shout-out to the staff who proactively reached out after checkout with a photo of clothing items they thought we left behind—that was extremely thoughtful! The location is excellent—very close to Wenceslas Square and the museum. Just keep in mind that the street is on an uphill slope when coming from the main boulevard.

There were a few things that could be improved. The two bedrooms were connected by a door, so to reach the bathroom from the first room, you had to pass through the second bedroom—which meant a lack of privacy. The second room felt a bit cramped with both a sofa and a dining table squeezed in, and the kitchenette in the first room is located right in front of the bed, making it impractical for actual cooking. Regarding housekeeping, you need to request cleaning 24 hours in advance. We requested it after 3 nights, but by 5:00 PM the next day, the room still hadn't been cleaned due to high demand. We gave up and just asked for fresh towels (which arrived quickly), but cleaning should ideally be done in the morning when guests are out. Lastly, our door code expired the evening before checkout, leaving us locked out until we could get in behind other guests and wait for a new code to be generated."

Cleanliness and quality of rooms was in good standard. Aircondition worked great. Love addition of flower pot. Quiet and not much noise from other rooms was good. Staff were helpful and kind. Overall good experience. Would recommend to others.

There was an Indian restaurant right next to the lobby reception. Love Indian food but the lobby smelled like curry every day. Not pleasant. Bed mattress was to stiff. Should be more comfortable. Elevator is too small/tight.

Wir sind das vierte Mal im Hotel. Die Lage kann ja keiner nehmen, ist super. Die Zimmer sind auch geblieben, auch gut. Es war auch relativ sauber. Das war's. Was habt ihr mit dem Hotel gemacht.

Das Hotel hat die Besitzer gewechselt und leider nicht zum Besten. Im Zimmer nur ein großes Handtuch pro Person. Es steht ein Wasserkocher und eine Dolce Gusto Kaffeemaschine aber kein Tee, kein Kaffee. Kein Wasser nur die Gläser. Das schlimmste war der Frühstück. Frühstücksraum ist total lieblos und ungemütlich geworden. Behälter dreckig. Kein Besteck. Kein Kaffee. Es wurde für mein Mann einfach löslicher Kaffee gemacht. Für Frühstück 16 Euro zu verlangen ist eine Frechheit. Am ersten Tag war es schon Katastrophe, aber am Tag darauf haben wir nur die Reste von dieser Katastrophe bekommen. Und dann frech zu behaupten es wurde alles frisch zubereitet. Es war ungenießbar. Es ist totale Enttäuschung.