Amazing view, the bed was so comfortable that we nearly slept through our alarms and the location was awesome too being right across the road from a shopping centre

Our shower head leaked for a little while after being turned off and the weird window facing the toilet was a bit of a weird design but luckily there was a blind.

The view of the harbour is indeed spectacular and worth paying a little more for in my opinion. Having seen reviews about train noise being an issue I booked an upgraded room on the 12th floor and wasn't disturbed by it. The room was clean, spacious and the bed was comfortable. Pillows are on the thicker side, but I didn't ask if other options are available. The room service dinner options I tried were "standard" meals - battered fish, bolognaise and lasagne - but flavoursome and enjoyable. Staff are friendly and efficient. After multiple bad experiences with Uber Eats (on separate trips to Sydney) a decent room service option was definitely appreciated. Special mention must go to hotel bar staff member Ben who has an amazing talent for cocktails that are spectacular to watch being made, and delicious to drink!

No bath oils or salts are supplied. This would be a nice value add for the upgraded room, especially as you can't actually see the view from the bathtub due to the high placement of windows.

We had a harbour view room. which provides a stunning vista of the harbour bridge, harbour, Lavender Bay and Barangaroo. The hotel is really close to North Sydney station or you can walk down to the ferry (which is about 10 minutes down quite a few stairs but through a lovely garden to the waterfront.) The room was very clean and the bed really comfortable. The staff here are really welcoming and friendly too. From the person who cleaned our room to the staff member who made my coffee order. They were really happy to chat and provided service with a smile. The reception staff also answered many queries easily and were most welcoming. This was our second stay and we will be back again.

The only issue was the carpark access swipe cards never worked.

The staff were excellent and helped me get a room at the very last minute. Rooms were clean and easy to access. Bed was comfortable, and the view was decent. Accessible to eateries, stores and the train station was a hop away.

The wall sockets are old and are not able to handle international adapters. Going on a business trip this is important and the sockets should be able to hold these adapters with ease. I had to shore up the adapters in order to work and charge my phone.

Everything was incredible! We stayed in room 909 and the view was unbelievable. We were celebrating our 2nd wedding anniversary and they left us a bottle of wine and a card! Was very special. Staff were incredible as well. Will definitely be back! Thank you for a wonderful stay.

Fabulous view of Sydney Harbour the bridge & city, from our room you could see for miles.

Bathroom was a little small but functional & clean.

Great views of Sydney Harbour. Easy train access to the city & airport and plenty of walks/shops in the Nth Sydney area.

Front entrance a little hard to find. Reception didn't have Sydney tourist maps. A swimming pool would have made it a 10.

The service was excellent from arrival to checkout. The room was spacious, clean and comfortable with lovely views of the city and harbour bridge. Will definitely stay here again, highly recommend.