Hotel Samos

Personal an der Reception war sehr freundlich

im aussenbereich der Pisciene die Tische und der Boden bei Trinkbar nicht sauber und einer der hinter dem Tressen gar nicht freundlich 😟

Location

Food was below average

Beautiful stay! staff so helpful. Rooms are so clean

Only the location that is close to the beach and restaurants.

Extremely disappointing experience. The staff was absolutely unacceptable. The level of service was shockingly poor. The staff showed no patience, no attention to guests, and, most importantly, a complete lack of basic politeness and professionalism. The man who attended to my wife was particularly rude and disrespectful. His attitude was so inappropriate that my wife was genuinely shocked and uncomfortable. We travel extensively around the world and have stayed in countless hotels, from different categories and in many countries. Unfortunately, the staff at this hotel ranks among the worst we have ever encountered. Mistakes or occasional problems can happen anywhere, but treating guests with such a lack of courtesy and respect is simply unacceptable. Good hospitality starts with basic respect, and that was completely missing during our experience. Based on the service we received, we would definitely not return and cannot recommend this hotel to other travelers.