B&B HOTEL Milano Cologno Sporting

Es gab für Italien ein sehr umfangreiches, gutes Frühstück. Der Zimmerservice war gut.

Die Funktion der Aufzüge, die verschiedene Etagen nicht anfuhren, außerdem gab es eine Karte mit Drinks von der Bar, die es aber nicht gab, da niemand kompetent war, z. B. Einen Aperol Spritz zu machen. D. h. die Bar bestand darin, dass man eine Flasche Bier oder einen Cordino kaufen konnte.

Clean with parking and good value for money

All fine

Amazing breakfast but before that a very clean and comfortable room

Nothing to say

I was very happy with my room and the hotel facilities. My room was clean, comfortable, and well-maintained, which made my stay enjoyable. However, there was an issue in my room that unfortunately caused me to become ill. When I mentioned this at checkout, the front office staff did not apologize, and I found their attitude disappointing. Having worked in hospitality for 10 years, I know how important good customer service is, so this was unfortunate. I didn’t want to argue, so I simply left. It’s a shame because I genuinely like this hotel and had been looking forward to returning—especially as I’ll need to visit again for work. I hope that next time the staff will be a bit more attentive and kind toward guests.