Las instalaciones son preciosas, la vista espectacular y la atención de primera.

No tengo queja, me gustó todo.

Wonderful resort-like hotel, with large spacious rooms, friendly “can do” staff, very good on site restaurant and spectacular views of the ocean. The hotel and grounds are immaculately manicured with fun quirky touches like a gazebo of books and yoga center. The pool is huge and squeeky clean with lots of pool chairs and a bar a very short distance. Included breakfast was way above average; eggs cooked to order, fruit, good coffee, bacon, ham etc..There is artwork throughout the property and many places to walk, jog or exercise. Highly recommend.

The TV really was difficult to o-erate with no instructions. The WiFi could be better, but did work.

Excellent staff, service, and room! Everyone was nice, the nature of the mountains and the view of the ocean is really relaxing. The spa is next level fantastic, and very fair prices.The food is great. We would be happy to stay again. Great experience.

Beautiful location! close to everything. huge pool! rooms were amazing! Breakfast was great! we loved it

nothing

Great property in a fantastic location. Lovely staff and good food.

Hard beds, no cushions for slatted wooden patio furniture or pool loungers.

staff very helpful food good

The swimming pool and the view

The lady at check in was super rude

We just had a great couple of days at Cristal Ballena, and we recommend the place very highly: Everything from the location and the rooms to the food served was absolutely excellent. Communication before and during our stay was impeccable, and the hotel staff was very helpful and friendly. The pool area deserves a special mention: The restaurant is right next to the water, which makes it easy to combine lunch/dinner with pool time, and you get a view of the Pacific from the area as well. Perfect!