The view

1- everything needs maintenance 2- it’s very old,the rooms were very dirty, the windows the bed sheets 3- the toilet looks like a public toilet and the drain over flowed and the bathtub was clogged 4- the room service was very very bad, they don’t change the bedsheets or clean the bathroom 5- you have to pay for EVERYTHING the Wi-Fi , the parking ,the access the beach was 150 EGP per person!!!!!! Even the drinks in the buffet needed money. 6- the fees on the booking is not what they requested there, with difference OF 3000 POUNDS. 7- the parking belongs to ANOTHR BUILDING, was very humid and a horrible, old environment for any type of car, also very small with a disgusting smell. NO CLEANING SERVICE WAS INCLUDED !!!! 8- breakfast was of zero variety, smelled bad , very cold and almost went bad, nothing was hygienic, the waiters were very rude. The tea was dirt water 9- the photos on the booking app was photoshopped 10- the reception were talking above their nose 11- the beach was narrow and full of dirt, it was rocky and no drinks were allowed inside.

Staff was friendly and location of the hotel was good.

Wifi wasn't available at all

Sea view

Beach,

They cheated us by duplicate deductions One through booking and one direct from visa And they need to return part of the money after deducting booking.com commission They are big cheaters and I can’t return my money till now also they are playing in every call and booking.com are very slow in their action asking for hotel invoice which delay by hotel also

They cheated us by duplicate deductions One through booking and one direct from visa And they need to return part of the money after deducting booking.com commission They are big cheaters and I can’t return my money till now also they are playing in every call and booking.com are very slow in their action asking for hotel invoice which delay by hotel also

Extra beach fees

Amazing hotel with Amazing staff , starting from the reception guys always smiling , they know very well how to make you happy , many thanks to the bellman’s, also many thanks for amazing housekeeping , and for the best hostess every in restaurant , thanks chefs , highly recommended and of course will back again.

location

not clean

Suite

No Internet in room