- Location -Beach -Service -Pool -free Afternoon Tea - bathroom Big thanks for the manager she was friendly & Helpful.

None

Service, staff and facilities are top notch. You just have to relax

Just beachfront although Semyniak beach was not my favorite in Bali

Single story, individual lanai’s and villas, only 74 “rooms”, fantastic location, excellent staff

Environment

Lack of beach side vibe

Loved everything about this property!!! The staff was amazing, definitely 5 star service!! Accommodations were superb, the grounds were well kept, the food and drinks were excellent. The location was perfect, beautiful sunsets from the property on the beach, conveniently located to the flea market and city center of Seminyak, easy walking to any restaurant in Seminyak, but if you don’t want to walk, the resort has shuttle drop off and pick up locations around the city. Enjoyed everything about this property and location!!!

Everything was perfect!!!

Love.

The staff and facilities

nothing

Loved the a la carte breakfast Loved the attention given to pool lounge chairs and service Loved the bathroom Loved having YouTube and Netflix Loved the ambience and amazing location The staff were amazing

Great staff , location, and setting . Restaurant and activities were very good

Unfortunately, there were problems with my room, which should not occur in a five star resort

Great staff, big, well maintained, breakfast was A1

Peaceful and smile faces with good energy.

Breakfast varies

The location is idyllic in lovely gardens on the beach. It was a very Balinese experience. The staff are polite and friendly the manager John was engaged with the customers and ensures everything was up to standard. The food was excellent so all in all it was delightful.

We had a fabulous stay. The grounds were amazing, food was great and the staff went out or their way to fullfill each and every request. We will definitely come back here again!

Nothing

Absolutely beautiful property. Staff go out of their way to look after you and will always remember small attention to details. Pool and surrounds beautiful. Breakfast a real treat each morning. Great work by the garden crew.

Resort does not feature true twin rooms which can be uncomfortable if sharing with a friend or family member. Twin room in a hotel is a staple so this could easily be improved.

One of the few “old Bali” feeling properties with beautiful gardens and beach access

Staff was exceptional and Hotel lovely. All went well

total sense of calm and tranquility. excellent service and lovely gentle and well meaning staff at all levels.

nothing - the place is perfect

Everything! the staff are exceptionally friendly and attentive, cleanliness of the whole resort is exceptional, great location and the food was also exceptional (although quite highly priced)

there was nothing to dislike

Everything at the hotel was superb. The staff were exceptional.

The kindness of all personnel is outstanding, like in almost all of the places tourists see in Indonesia. The garden is beautiful. It shows that it taken care of with care and love. This resort is pure luxury. The hotel appears to have told personnel to always stop doing what they do if they see a guest looking at them, smile and greet the guest with nice words. This gives you an excellent feeling (although I understand that sometimes you might feel that they take this policy perhaps too far). The breakfast was amazing. It's à la carte, made with love and in accordance with the highers standards. The poolside service is outstanding also. One might think, if I am so overwhelmingly positive, why not give it a 10 out of 10?

I may have understood things wrong, but I seem to remember that the person introducing the bungalow and it's amenities to us mentioned that Netflix was included. It isn't. I logged on with my own account, because the Google Chromecast which I always carry when I travel wouldn't work because the wifi in this resort requires authentication through a webpage. But even with the netflix app in the TV, the internet was too low to be practical. Sometimes it worked, other times it would buffer repeatedly or just quit. Complaining about it turned out useless: they sent a kind guy over who didn't do anything but asking the IT dept. to reset the router. The next day, the general manager called to apologize and offer more help, but nothing changed. It's not that internet in Bali is unreliable, it's just that this hotel did not invest enough in good reception in all bungalows. Streaming from my phone to the TV was impossible, because there was no way of knowing which device you had in your bungalow, since all TV's have their default name, hence all the same names. The list of devices showing on my phone was endless. I changed the name of the TV myself to a more logical name, i.e. OberoiRoomxxx (yes, it wasn't set to impossible, which is something you'd expect in an expensive 5 star resort). I suggested to the general manager that this could be a good idea for improvement and he thanked me for the advice. Whatever, streaming was still impossible due to internet problems. Is this a reason not to visit this beautiful resort? Of course not! It's gorgeous and by all means go.

beautifully maintained facilities & garden in exceptional location

food options were somewhat outdated & relatively expensive