Location good Size of the unit

No internet unable to receive calls from our children in case of emergency Unable to access any movies on any streaming platforms on the rainy days No heating the place was freezing

Great location.

Having to pay extra for car parking is a complete rip off. Just include it in the total price from the start so when booking people know exactly how much they are paying.

The location was good and facifity was good the beds were comfortable View was poor but that was why the price was low Apartment was well equipped

The apartment was great however it was not cleaned properly found dishes with food still on them If clearing crew employed they may need to be more aware of attention to details

Location is excellent. Very clean and well appointed. Beds comfortable.

No internet connection. No phone service.

good location

one apartment was quite dirty. couldn’t turn the fans on because there were massive chunks of dust and dirt coming off of them. given wrong keys so were locked out of that apartment. had to pay for parking and then garage remote wouldn’t work so had to find other parking. originally booked x2 3 bedrooms, changed to a 3 bedroom and a 2 bedroom and still charged the same amount with one guest sleeping on couch.

Location on the creek, access to town, generous size of rooms and kitchen facilities, actually facilities overall.

Tired apartment and block; paint job would help. Apartment needs deep clean - fans and shutters had obvious grime and mould. WiFi unreliable and most areas of apartment access impossible. Be careful regarding Parking charges - we did not book parking but found out on check out it was charged automatically. We are still waiting for refund

The location and facilities were fabulous. Definitely recommend and come again.

It would be beneficial to have a key for the gate that leads from the pool area to the boardwalk.

The view and location. Apartment was spacious and renovated but furniture was old and outdated. Apartment was reasonably clean.

Apartment was not ready at check in time due to lack of cleaning staff. Very expensive for the condition of unit eg furnishings old and outdated.

Location was perfect, so close to shop, restaurants, the river, walkway, beach. I didn't have to use my car! Everything in walking distance! View of the river from unit was so beautiful and relaxing! Unit very spacious and comfortable. Beautiful breeze off river flows right through unit.

The view of the water was spectacular

Outdoor furniture was a bit rusty and needed replacing

Air conditioning was freezing.

Prime position in kingscliff and within walking distance to shops, cafes, pub, club and restaurants. Beautiful view from balcony.

After being given the keys, we were told it would be ready at 2.30. Arrived at 2.30 and apartment had not been serviced Security gate was non existent, no garage available as there was no remote available to access shared garage. Paradiso staff were very accommodating and had apartment serviced very quickly and tried their hardest to provide access to shared garage, but unfortunately it never happened, despite trying to get a technician to provide access to garage. Apartment 16 was very disappointing. Old furniture, cracked leather lounge, stained carpets, dirty windows, the list goes on. We have stayed in apartment 5 and it was very clean and beautifully furnished. Also, could not leave front door open as there was a hole in the screen door where the lock is, but no key to deadlock screen.

Beautiful location. Bbq and pool area is great

Having to go to a different hotel to pick up keys, no aircon, not very clean,

location

lack of any cleaning to accomodation standards

The apartment size is typical of older design ie very large and spacious. As per photos and as advertised. A great breeze all day kept us nice and comfy. Excellent views of river and bush close to an ocean and river beach. Lots of good inclusions like books and bean bag. Local coffee and Thai restaurants are good. Nearby Salt village has a huge choice also. We enjoyed our stay immensely.

Cost of parking is exorbitant and should be included in the overall cost. Resort main gate is permanently broken and insecure. It should be made clear that there is no aircon even though most days of the year it is not required. The small print advice is insufficient.

The Location

The main Bathroom shower door is broken and dangerous. The ensuite had no toilet roll holder. There was dust on the bedside tables and in corners of the floor. The arm rest of the lounge needs repair. There is a lamp in the room however no power point. Fly screens needed cleaning and repair. The mirror in main room needed a good proper wipe down. The toilet seat in main bathroom needs to be replaced. No AirConditioner. Light Globe blown in main bathroom.

We have stayed here many times as I love the location. We swam in the creek every day, walked to the beach and shops, sat on the balcony and watched the passing parade on the walkway and in the water. It was nice and quiet at night.

Wifi was non existent, could not make or receive phone calls from a lot of areas in the apartment. This visit we were in room 16 and it was not furnished or maintained to the same level as the other apartments that we have stayed in over the years. The clothes dryer did not work, the sink smelt. The apartment needed a good clean and 'refresher'. There was not the same level of security as in previous years. The main gate to drive in was propped open at all times and often the gates from the front walkway were left open.

Location, location, location. The apartments would have been awesome in their day but needs attention to the little things. Still was a great couple of days away. We would be happy to return in the future.

Lack of cleaning equipment, mop was broken, silicon coming away in shower door, floors had been swept but was sticky from not being mopped for a while, workmen working in unit above is making a racket on both mornings and blocking out vehicle access. Internet was no existent.

the location is great

it’s pretty run down and most doors didn’t work easily

It was a good size for our family. It was in an excellent location, with superb views.

it hadn’t been cleaned properly on our arrival, the master bed was uncomfortable and wasn’t made properly (sheets didn’t fit properly so became tangled and half off the bed when sleeping) and the checkin process was unclear - we had a late check-in, and while the email instructed us to use the sms checkin process for this, there was no number to sms. Three different people from reception told us different things in three phone calls.

The apartment was spacious and in a good location. It was a wonderful view from the lounge and terrace.

Several things we were supposed to have were either not supplied or we had to ask for them eg no WiFi, no hairdryer, no key to the garage or the pool exit, We had air conditioning but could not alter the temperature. The apartment had not been properly cleaned prior to our arrival.

Location is amazing!

The apartment is outdated, lounge is from the 80’s, bed ok. It was just under $800 for 2 nights is very pricey for what it was, I would have expected to pay that at a big chain company but not in Kingscliff.

The location is perfect and the pool beautiful.

The room is very dated and dingy, definitely in need of some TLC. There were only 3 water glasses and 1 wine glass in a 4 person apartment! We paid $40 for 2 nights parking and couldn’t access our garage because there was something broken off in the lock. Phone calls to report on day 1 went unanswered and no one returned my call when I left a message. I’d look elsewhere before rebooking here. Overall very disappointing :(

The location pool & boardwalk.

The apartment was spacious but dusty & ensure shower had mould body fat & looked like it hadn't been cleaned properly in a long time. Good size kitchen but no room for groceries. Apartment needs updating.