The staff at the hotel was exceptional. The moment we walked in Elena (front desk) was so helpful, cheerful and friendly. She immediately made us feel right at a home. Vlrdo (manager) was very accommodating, always helpful and always insisted we come to the bar for happy hour! Lyubomio in the breakfast area was also very friendly and helpful. The bartender (I forgot his name) was also exceptional. The entire staff was great. The breakfast was great and plentiful (fresh made spinach and leek 'banitsa -phyllo pastry) and other delicious offerings. Our room, on the top floor was large and very comfortable and warm. The hotel was in a good location to all the major sights in the old part of town.

Breakfast was great! Location is excellent. Room and view from the room are beautiful!

Nothing. Everything was great@

Location, staff.

Poor sound proofing.

Location,clean rooms.

Parking small and crowded.No other private parkings nearby.

Very helpful and kind staff. Very good experience. Next time visiting Sofia I will stay again there.

Breakfasrt super ans extremely rich

we say special thanks to the owner, who upgraded our room for the rooftop one with big terrasse, and gave us practical advices and support, furthermore had kind conversation with us. The breakfeast was enriched with fresh strawberry and ananas.

Great location, breakfast and large room.

The parking area is so tight. Rather than scratch our car, we parked in a lot. (You can use a better lot at the end of the block)

relatively clean great location decent breakfast

way overpriced for what you get outdated furnishings staff is friendly but sometimes there just isn’t anybody at the front desk even during checkout time. almost missed my bus as a result

Clean and every day replacing towels, The owners and the staff were unbelievable friendly and helpful l, Big and bright room Location is just perfect just back of vitoshka Blu. And close to the metro and just in the heart of everything.

To my opinion It needs some styling put more bright colors,

Staff is very friednly and helpful, excellent breakfast, perfect location and nice room.

nothing to complain

Reception offered me bigger room for the same price. Room was spacious and modernly equipped. Central location of the hotel close to Vitosha shopping / restaurant street and also walking distance to all major sight within Sofia downtown. As it was Christmas day, they offered me package breakfast only, but as reimbursement they paid my taxi to the airport on my return.

The location of the hotel is excellent! The staff was friendly and helpful. It was a good breakfast with a variety of options.

While staying at the suite, we had to climb 2 floors each time (without an elevator)- I think it's one of the 2 rooms without an elevator.

The hotel is very nice and centrally located. The staff is fantastic! Friendly and caring, they offer an open bar in the evening and sweets to their guests. Fabulous!

We arrived way after midnight, and three people were waiting for us. They were happy to see us. Everybody did their best to pamper us. Breakfast was very extensive. As we only drink caffeine free coffee, the man in the breakfast room went for the decaf capsules for us. Every evening from 18 to 20 hours, there is not only live music in the bar, you also get free drinks and snacks. The boss of the hotel, the staff, the cleaning people are all very friendly and helpfull. The hotel is situated very close to the main shopping street but it is very quiet, during day and night. All around the hotel are restaurants, something for everyone.

There is nothing that we disliked. The hotel is situated in an old building, but it is so clean and cosy. We prefer the homely athmosphere over more modern and cold buildings.

I loved the location and the hospitality was exceptional

it was a fantastik Hotel. The staff caring and like your own family. Breakfast super, with many different thing.

I likes all