The variety of the breakfast menu was good and taete good.

location. staff. cleanliness.

looking a little tired compared with my pre- pandemic stays

- Cleaning on a daily basis should be the basics. not only our room was not clean for 3 days of our stay, when we reminded to do so. they only came to change the towels, the empty bottles and the bin were not emptied, new water not replenish and floor not even lightly hoover. - This is not the most welcoming considering Renaissance is a well known brand.

I didn’t like anything about the property, only positive thing attitude of the staff.

there is no western option for food at all( breakfast and dinner both). I had to order food from outside. my hotel room wasn’t clean any, everywhere was full of dust. the executive lounge I can’t even comment about it, there was no such a thing , I paid for nothing. The executive lounge is a waste of money, nothing else. when I arrive hotel, there was literally no one on the door. I was like a ghost struggling with carrying luggage. I got no help in the check in. the check in was terribly slow.

Not much

It was mostly empty, unforgettable bed, they didn’t disclose that the pool was closed and that they just opened up after a lockdown. This meant that they weren’t ready to have guests but charged me full price. The breakfast was falsely advertised and really small and not great.

Cleanliness

When trying to order room service they put me through to several different people because their English was poor. Only wanted spring rolls 😂

My room was nice and big with comfortable beds and a nice view. The bathroom was my favorite part: A spacious shower with rain head and seat; a large luxurious bathtub that I could relax in; a separate toilet that opened automatically when I needed it, complete with bidet! The room service was also very good and came quickly when ordered. I was truly able to relax in this room, which was the entire point of my stay. The breakfast was great as well. It was a buffet and had a perfect mixture of Chinese and Western food. There were pancakes and an egg station, fresh fruit, pastries, traditional Chinese dishes, a cheese selection, fruit juices, and a coffee bar with a selection of fresh espresso, cappuccino, or lattes made to order. All the staff were kind and helpful, especially in the restaurant during breakfast. I would absolutely stay at the Renaissance again on my next staycation in Beijing for sure.

I can't think of anything I would change. I liked everything about my stay.

Everything

Nothing at all

Loved this hotel. Attention to detail. We will choose Renaissance again for a city staycation.

Good location, near Subway station and mall