super comfortable bed spacious room, very nice, modern, functional design spotless clean amazing large pool very pretty, but not pompous exterior spaces, blending really nice with the area tranquil great cocktails at reasonable (for the area) prices friendly and accommodating people at the reception

The food. It could be a matter of individual taste. For me, even though the ingredients were fresh, all courses (we had dinner five times, given a menu of two appetizers, two main courses to select from & dessert) was either overcooked or undercooked and the flavours did not complement each other. I wouldn't choose to have dinner in the restaurant again, if I hadn't booked the half board option. Having being to Rethymno town beforehand, I had a taste of the local cuisine (which is amazing) and I was expecting something quite similar, but that was not it.

Good location, very close to Elounda and Aghios Nikolaos. Breakfast was ok. Comfy double bed. Very nice sea view from our room (superior) and from the restaurant. The girls in the reception were polite. Adults only policy respected 👍.

Definitely an overpriced choice! The room wasn't much. No one asked if we needed help with our luggage and especially the guy that welcomed us, he saw me how i was struggling with my suitcase and he didn't even give a hand for two stairs. There was also another guy at the restaurant, who was borderline rude when he had to inform us about the dinner policy and made us feel very uncomfortable. Many spots inside our room seemed to need maintenance (dampness on the wall, the sink and shower drainage wasn't good, the A/C lid was somehow mis located, the bathroom window didn't open, because the handle was broken, the closet smelled horribly like sweat or something). Also there wasn't any window net. The pool paint was coming off. Parking space was insufficient to hotel's capacity. Overall, everything seemed to be roughly made, with a "we dont care" attitude. We expected more in this money.Definitely not recommended!!!!

The view of the pool, the food area is just beautiful. You can relax and enjoy it truly.

The bed was not comfortable, its very old. With every move it makes strange noises… you cant sleep deep because of the noise of the bed… this does not fit with the price of the hotel sorry!!! Also our air conditioner dropped off water. We informed the information. They told us that they will fix it?! Nothing happened. I had to switch it off in order to sleep

Nice spacious room with big balcony. Tasty breakfast with great seating outside (spectacular views). Pool area wasn't crowded. This is the place that allows you to forget leaving it - they have kitchen open all day with various selection of food and drinks.

There was a kitchen behind a thin wall so we've been disturbed more often that we would've wanted. Receptionist was too cool to introduce house rules and told us to read everything ourselves. Therefore we didn't know about beach towels that they provide and brought ours to the pool (we quickly realized the situation, though).

Very friendly and helpful staff. Beautiful quiet location with amazing view. Good breakfasts. Wide, comfortable bed. Good meals and drinks :)

Maybe pool would require refreshment but it wasn't big issue.

Great location , good facilities overall and the staff was really really helpful and kind and polite. Breakfast also very good.

Cleaning needs improvement. Bathrooms in particular. But the whole room needed more attention for sure. Also cannot imagine in 2023 hotels (no matter what type of room you book) without smart tv. And also parking could be improved.

Room was ok, breakfast was good. Bed was really good.

Toilet leek. Pillows were not good. Staff seems more distant than In Family Hotels.

In general I liked all...view from balcony, view from pool, good staff. Bed was comfortable, room was clean.

Extremely small and inconvenient bathroom. Normally I don't judge, but this was crazy. Water from the shower was everywhere. It was hard to relax while using it. Architects of building or interior designers made a mistake in planning it. :P