Staff was very nice and helpful, animation team they was amazing and food was excellent, it was really quiet, room was clean

AC was not working properly, and there was no water Aqua.

The beach

Food

It was a good stay, everything was beautiful, the reception was beautiful, the food was very tasty, the food was varied, the place was clean And many thanks to m.Hani Shaaban for helping us complete the booking

Nothing

the location

food was very bad

beach room hospitality drinks

food is very very bad boring at night after dinner

Magde sobhi in the reception very professional and very supportive

The whole stuff support even if in other section and i sow them dealing with the aggressive clients in a very good way until they solve the issue and end up with a smile on the client face.

all the stuff & properties were excellent

all things

I enjoyed the breakfast and the accommodation is good

The large number of children turned the resort into a children's amusement park..It became difficult for Couples to enjoy.. The restaurant is always crowded...

pool bar, beachfront, disco and night life activities were nice

no tissues in the room, only 1 toilet roll half used. no proper shampoo or shower gel, instead a dispenser generating a very bad washing liquid that destroys the hair. hotel confirmed online that they will do their best to provide sea view rooms on ground floor and I paid extra based on this confirmation..after arriving only to discover there're no sea view rooms on ground floor and no refund will be given for price difference

- Animation was the best thing in the hotel - Landscape, pool and beach was good

- Staff wasn’t welcoming, Mohamed the reception supervisor at night shift was rude - Food wasn’t good - Rooms was okay - Car parking is far from the reception

I like the beach , Obama's coffe and the way he do his work with a smile he is in love with what he is doing! I like the pool especially the adult one. The staff was nice but not all of them some of them are frustrated from the guests but I can understand as the number of guests were unbearable long line infront of every bar and every single thing you need and only one man can help you in the bars which is not enough at all.

I did not like the food and the hotel recieve guests more than the capacity that it can bear as if you need anything even a plate go stand in a long line to get what you want, The food was very poor in variety And the dessert is the same everyday and very poor also There was a bad smell from the bathroom as if it needs some repair or something Also the beach bathroom is always unclean.

beautiful design with nice views

all are nice

Good vibes, helpful staff, overall nice stay.

nothing special actually, food was good feels like home made food. i want to thank mr.mohamed in the reception for getting a connecting room while checking in.

-very slow for check in and check out. - bellman took more than one hour to bring our luggage after check out. - i was not really sure if this was a red sea coz the color of the water was green most of the days. couldnt make snorkeling. - stuff were not really on 5 stars hotel level while dealling with people. - the furniture is very old, need a renovation. - the hotel is good for max 4 stars

the staff are the best in terms of help and rapid response to any requests! especially Khaled @ the reception , is the man to go to anytime for anything !

animation team is not versatile , specially when it comes to kids activities or kids club!