amazing staff

no observations at all

All

Nothing

Beautiful hotel with courtyard in the center of Cuzco. The indoor pool is small but has a nice spa and is very relaxing after excursions

Breakfast was delicious. Lots to do in the hotel as well as around

Everything was amazing!

Great place, nice room, amazing staff

The restaurant is just ok for what it charges

The room was spectacular!

beautiful and clean.

everything was great.

Staff was very sweet and informative on arrival. Throughout stay there was always someone willing to answer questions/concerns. Personally, had to receive oxygen due to lightheadedness due to altitude the first day and the follow up from the staff made me feel safe and supportive.

N/A

Beautiful, historic building. Probably the friendliest staff I've ever encountered at a hotel. Mauricio in particular was incredibly kind and excited for people to visit his city.

Nothing.

Breakfast was delicious, with fresh options-love the egg station! Sauna, jacuzzi and pool is very necessary after the hike! Everyone was very friendly.

clean and service (bar Carina)

the stuff needs to be more careful and attentinate to guests, specifically Carina

Too cold all inside and too dark, no windows in basic rooms.

Too cold all inside and too dark, no windows in basic rooms.

very cold property, inside beed to wear hat and coat at the bar and reception.

too cold inside property (reception, bar, everywhere)

all

nothing

All

All was good

Beautiful hotel and exceptionally friendly and attentive staff at the front desk. Great room and the pool/spa was amazing too.