El agua gratis

El colchón es muy duro, las almohadas incomodas, huele feo el pasillo, ubicación peligrosa, la iluminación se fundió

No tuvimos desayuno. Lo elegí por la ubicación, pero no esperaba que la persona que nos recibio nos iba a pedir $500.00 de deposito porque como habiamos llegado tarde ya no tenian habitaciones estandar y nos iba a dar una habitación con Jacuzzi, pero que no lo usaramos, sino los $500.00 no lo iba a devolver (esto nos lo recalco varias veces que no podiamos usar el jacuzzi). Cuando llegamos a la habitación no habia ningún jacuzzi y le fui a pedir mis $500.00. No creo que un empleado no sepa que habitaciones tienen jacuzzi, esto fue muy raro, como que el empleado queria tener $ extra.

No me gusto el colchon muy duro y las almohadas parecia tabla de natación: duras, largas y gruesas. No me gusto que me hayan querido estafar con lo de que no habia habitación estandar. Pedi la factura desde que llegue y me dijeron que por whatsapp, la solicite por este medio y me dijeron que como ya habian cerrado el mes. Lo cual es una gran mentira, ya que como la facturación es electronica se pueden elaboran facturas con fecha de dias anteriores. Son nefastos

Excelente lugar limpio y confortable

Necesita más iluminación en la entrada y personal de seguridad.

Las habitaciones muy espaciosas

Aveces no limpiaban la habitaciones, pero cuando lo hacían botaban muchas cosas de higiene personal que estaban en uso. Aparte que las habitaciones estaban un poco descuidadas y muchas cosas no funcionaban bien

Buena ubicación, el servicio del restaurant fue bueno. Lo que no me agradó fue que realizan la limpieza cada dos días y por ende el jabón y los artículos de higiene que te ofrecen no te alcanzan. Me quedé casi una semana y solo hicieron la limpieza una vez.

La limpieza. No la realizan todos los dias.

Poměr cena/kvalita super, pohodlné a velká postel.

Cca 30 min chůzí od centra.

Aunque booking dice ser de 5 estrellas el hotel es de 3 estrellas y corroborado por los empleados.

Que pase sin ver la NFL ya que piden dejar la identificación personal por el control remoto y no te dan opción ya que dicen que son reglas del hotel. Es absurdo ya que en una "emergencia" como me identifico. Con este incidente me cambiaron mi actitud y no pude apreciar y disfrutar sus instalaciones.

The location was great for going to the south and center of CDMX, just a three street walk from the metro stop. The furniture was stylish and comfortable. The courtains were great, although in combination with the jetlag I lost the sense of time.

The TV, was small, some channels had distortions, the volume changed significantly from one channel to other and the control was fixed to the wall and totally uncomfortable. The food on the restaurant was tasty but really expensive.

The room was well cleaned

Walls are so thin than you can hear everything in the room next door

The room is very big and the bed is comfort. The receptionist are friendly. The location is closed metro station and very safe area. The Police station is just next door. The price is quite cheap compare other Mexico City hotel.

It seems lack of electrical outlets.

Room was spacious.

Staff was not that friendly. Restaurant was pricey. A little impersonal.

Clean and comfortable

The price

I didn´t like anything, the hotel was horrible and we had to leave to another hotel.

The hotel is terrible, the room was filthy, the sheets smelled bad, the pillows smelled like cigarette and the hot tub was still wet when we arrived as if someone had used it before our arrival and it wasn't clean. We didn´t stay and they told us that they wouldn't charge us, but after we leave, they charge us the full price, which means the staff was dishonest. By far the worst experience we have had with a reservation made by booking so far.

Nothing

How can you call 5 stars an hotel that has the room without air conditioning, no windows that open and 34 degrees inside? Booking should check that there are the minimum services otherwise what the reason to write the stars classification???

Location minutes away from centro historico.

This place is scary lots of people in the outside stair smoking and blocking the entrance. Inside is very dark and the sensors don't work half of the time. Took them 3 days to borrow me a fan but I have to left 200.00 pesos for it and 100.00 for the tv remote ridiculous.

I liked that property is gigantic and the rooms are huge with lots of space

I did not like that the lady at the front desk was very very rude

I would say nothing.

It's showing that it's a 4 star hotel. It doesn't have AC and I forgot to check it. Lyft was shut down several times due to electricity. Their bed was very hard, and I was feeling uncomfortable. Hotel isn't clean enough.

price and room is ok

room smelled like cigarette

The room was pretty big.

The room being a big one needed more air circulation. But unfortunately there wasn’t any ac or any mode of air circulation. The window had a very small opening via which wind was supposed to enter but that wasn’t happening. The small window cannot help air circulation of the entire room. We felt so suffocated that we couldn’t sleep through a night. We had to leave the hotel and book a new one cause my husband started having extreme suffocation problem. It was an awful experience for us. Moreover the bathroom pot was stained so badly it looked like poop is sitting on it. Overall it was a very bad experience for us, we immediately booked a new hotel and had to shift next morning.

Roaches everywhere