A staple when in St Kilda. Obviously management has changed since I stayed here last time. Very comfortable clean room. No room service which is disappointing.

No room service.

The bed, location, staff

I personally don’t prefer to take shower, where they have bathtub in it. Which means the bathroom had the bathtub but have to take shower too in the bathtub. The sink of the shower and also of the toilet need deep cleaning, otherwise , I really like the lady who was doing housekeeping, also the receptionists were welcoming.

Large rooms

Room wasn’t very clean- cobwebs and spiders in the corner. Room was very cold + dark. One of the lights didn’t work + it just seemed very old and in need of a refresh.

Excellent for trams, breakfast on site, cafes close by, easy walk to beach and to Acland st shops

Located amongst some amazing restaurants and quick tram ride into Melbourne. Tram just outside the door

Predominantly the location

One of the lifts was very slow

It was in a great location for the wedding reception we were attending. The staff at The Hub cafe on-site were friendly and attentive.

Not enough staff available at check-in (3pm) resulted in a long wait. The lift was very slow and had worrisome noises and shudders. The pillows were HUGE and uncomfortable.

No heating in the room and it was winter. No assistance when we mentioned it.