Fujairah Rotana Resort & Spa - Al Aqah Beach

Well maintained facilities and the staff is amazing, super friendly and supportive

Food at dinner buffet was not great

Nice hotel with amazing beach area. Good breakfasts and dinners. Very helpful and supportive staff.

Always 100% booked.

I loved the beach area , so spectacular views from the room , Staff is very friendly , even offered water after checking in and offered water at check out , the room is well maintained, and the mattress and pillows super comfortable , clean bed sheets.

Dinner , could be more offers of cheese and meat

Reception staff was very friendly and picked the best possible view for the room and fulfilled special requests. Waiter staff was really helpful (especially Wah Wah), albeit a bit understaffed for visitors/waiters ratio. Basketball court, sandy beach.

We had much much higher expectations from a "5-star" hotel, this one was barely a 4-star. First of all, it's not "all"-inclusive - the included menu is very limited, mostly not-so-healthy, not tasty, and lower quality to our liking. Even for non-drinks stuff, had to pay additionally here and there, although it claims to be "all"-inlcusive. E.g. lunch stops at 3PM and checking in starts only at 3PM - one can use limited credits at Sharkeys but only once, either at checking-in day or checking-out day. For "exclusive" menu, the AED 25 coconuts at Sharkeys were rotten, even when "fresh" changed to packaged, there was still mold and we couldn't even drink a sip. Food in the main Mosaique restaurant is overall average for a 5-star hotel, you can feel most food is done for economy like watery non-tasty soups. Room was quite old and you can see how time battered it, and stuff like horrible smell in the shower just shows poor maintenance standard. We could probably go on with many other small details (like again having a basketball court being free before sunset, but when you need it the most in the evening after heat, you pay AED 30 per hour with your "all"-inclusive package), but all those stuff just accumulated from the beginning into a not-so-relaxing atmosphere and definitely not a 5-star experience. Also, maybe it's not the hotel itself but also the overall Fujairah resort area being overpriced, but the value-to-cost ratio is very low. We would have accepted the cheapness and honest 3-4 star hotel positioning for a jam-packaged popular place as it actually is much more if the price wouldn't have been this ridiculously high and expectations set for a "5-star" experience.