Brilliant staff very helpful and friendly

Furniture and wardrobe doors could do with updating

Cleanliness, staff are friendly

Hot tub did not work, no repair was done,which was my favourite, Cash machine work for 1 day. They gave me separate room to my children, far from my room despite putting at note while booking.

Pool side entertainment The pool Great range at breakfast Balcony sea view

Day one cleaner took main towels and didn’t replace leaving two small hand towels to shower Day two cleaner took the small hand towels too and didn’t replace leaving no towels we ended up taking two towels off the trolley when she was working the floor.

The views and setting were amazing 👏

We book a spa treatment for my husband's birthday and it was just the jacuzzi, we thought it was a short massage so that was a bit disappointing 😞 But the overall experience was fantastic

The fresh orange juice at breakfast was excellent, as well as some of the fruit and cold meats

The price I paid was for a luxury hotel however this was anything but luxury, the hotel fell short in several areas and was not in any way value for money. Very disappointed.

Location

The room we were allocated looked directly onto a very close and active building site. No privacy at all on the balcony or in the bedroom. Had to keep the curtains closed. This situation should be flagged at the time of booking. Also received an email from the hotel, prior to our arrival offering us to pre book buffet dinner costing €32. We are not big buffet lovers so passed on this offer. When we arrived, however, we discovered it was not a buffet but a La Carte. so we decided to dine and went to the restaurant at 7.30 pm only to be told they were very busy and there would be a very long wait. Specially for chicken !! There were only 6 tables occupied at this point. We decided to brave the very heavy rain shower and eat out. Not at all impressed.

The decor, the facilities, the food, the drinks, the views. The location. .

Air con was a little temperamental and the pool wasn’t heated.

so convenient for the islands and Olhao

nothing

sea view room was nice and spacious and clean and comfortable

atmosphere was non existent music at pool is all depressing sad music. nothing upbeat. staff seem like they hate their lives and wer very unhelpful pool area had no atmosphere, a bit of greenery or decor would help food is not good at all. gym has no music and equipment is old and a lot broken

The hotel is exactly as it is on the photos, very clean today and modern , the bar area is very comfortable and the restaurant is also very modern and spacious. the gym has just about the correct equipment ans the spar pool is great . great selection for breakfast

the rooms need a little more maintenance and the taps in the shower are very difficult to use. The hot food was cold for the breakfast.

Friendly and helpful staff. Cleanliness. Choice at breakfast.

No tea making facilities in bedroom. No tissues nor face cloth.

the view and the bathroom

staff was rude a few in particular and there were ants in the bedroom the situation wasn’t handled well at all!!

Amazing breakfast

Nothing everything was amazing

fantastic hotel in a great location

drinks were expensive and the beds were a little hard!

we have stayed there many times over the years

nothing

The staff were absolutely outstanding. So friendly and helpful.

Friendly, professional and helpful staff. Quiet and comfortable room

I loved it . I will stay there again

The people who work in this hotel are all lovely to deal with, courteous , friendly and always very helpful

We loved staying at this hotel and will again! Wonderful, helpful, kind staff. Amazing view from the balcony. Exceptional breakfast.

The bed was extremely uncomfortable and the facets very difficult to operate smoothly. Also would be good to have tea in addition to coffee in the room.