The location is beautiful. Quiet and peaceful. Staff friendly and helpful.

We liked it all.

View on the lake

- The way from Como is horrible - 30-40 minutes driving uphill with narrow 1 lane roads, need to Maneouvere creatively when a car is coming in front of you. - Room was dirty - walls were scratched, mould in the shower, exposed electrical wires - life hazard! - Staff were just said "speak with booking.com". Not even apologies for the condition of the room.

the view

They told us we cant use the jaccuzi as a guest once you check out at 12. Its the first time earinh this from a hotel, we were guest for 2 days so after 12pm cant use the pool or jaccuzi while the pool was too cold to use during our stay and the jaccuzi was used by other guest before 12pm (check out time) . It dont think its fair ! Since ae came for that could not take my beautiful pictures in the pool or the jaccuzi. The restaurant menu is kind of expensive and close super early ( 8pm). they should have let us known about this rule before. other than that the staff was really nice:)

It's great that Hotel Paradiso offers free shuttle to the Brunate - Como funicular from morning to evening, it makes the travelling down to Como much easier and convenient! The staff is great, and the view is amazing!

The view

Maybe a little put the way but nothing major

Very welcoming and friendly staff (including the puppies!). Stunning lake view from the room, pool and jacuzzi. The restaurant had beautiful food with a range of choices. Excellent shuttle service from the funicular to the hotel, provided for free.

The location is great but there isn't much to do in Brunate itself. The lighthouse provides brilliant views, there is a lovely walk down to the center with viewpoints along the way. After that, just expect to have to get the funicular down to Como for more options.

very friendly and welcoming staff. quality of food was amazing and the beds were very comfortable

not so much didn’t like but really should have done more research on location as it was a pretty hairy car journey up! also it was a shame the pool was closed as it was the reason we chose this hotel over others.

great location. lovely staff

Liked the views

The drive to the hotel should be mentioned it was very very hilly and hairpins everywhere also the room was tired but the views compensated

The view of.lake como

Nothing

Scenery was stunning. Staff were lovely

Room a bit small and basic. Dinner very expensive for what it was.

wonderful location, extremely nice staff.

mostly things about the bathrooms. low water pressure. and the pool opening times.

The view from the hotel is fantastic

There was no Air conditioner, and the heat was unbearable. There were too many bees/wasps near the dining area which was really uncomfortable.

Breakfast was food - bread, croissants, coffee, and your choice of eggs, fruit, muesli. The dinner at the restaurant was also pretty good. The view from the restaurant terrace and the room was lovely!

Ok - quite a few things that need to be mentioned. On the Booking.com page for the hotel, they reference: welcome drink upon arrival (didn’t receive any welcome drink); bath robes in room (there were not any bath robes in the room); slippers in the room (no slippers in the room); free transfer to Brunate town centre until 10pm (this is actually only available depending on staff availability - so we called them for a pick up at midday and they told us they couldn’t help us. Had we known they were so inconsistent with their service, we would have just driven to Como). The bathroom had mould - health hazard that we mentioned to the staff as we were checking out but they didn’t seem to care. We stayed for two nights and when the staff did a clean the morning after our first stay, they took our hand soap and didn’t give us a new one - so we had no soap for hand washing. We requested an iron and it never came to our room. The hairdryer, hot water and water pressure are all terrible. I messaged the hotel a couple of weeks before we were due to arrive requesting assistance with booking a boat tour - and they didn’t respond to my messages. I called them a few days before we checked in to ask about air con/fan - and they told me the room I’d booked didn’t have either but when I asked about a portable fan they said the room would have one (it didn’t). On the second night, we arrived home late (11.30pm). We couldn’t open the door to get into the building. We tried the after hours number listed on the door three times but it rang out. Fortunately a lady in a nearby restaurant used to work in the hotel and showed us how to open the door. When we checked out, the staff member asked how our stay was. We offered to give him our honest opinion if he wanted to hear it. He said yes, but then didn’t seem to care about the hygiene issues or apologise for the communication issues on their end. They did give us a very small discount but it was a bad experience.

The view is just fantastic! Comfortable room and bed... I missed an air conditioner, was super warm at the night in summer, but everything else was perfect

Misses an a/c

Fantastic view from the room and pool area, looked even better than the pictures!

No air con in room so could get quite hot but being up so high helps keep the room cool enough!

location

nothing