traditional decor

The restaurant was poor. The menu limited and some of the food not as advertised. Of the selection of ‘local’ cheeses one was Stilton the other two were the same and could not be identified with any certainty. The ‘artisan’ crackers turned out to be Jacobs Cream Crackers. Wanting a light breakfast I ordered smoked haddock and a poached egg but without Hollandaise Sauce . The resulting offering was meagre - so meagre it was funny. I have photographic evidence which I have shared with family for amusement.

Excellent experience, fantastic big old hotel, full of character, very friendly atmosphere.

Nothing to dislike.

Good location .has its own carpark Friendly staff

The room they put us in was as far as you could go .up 3 flights of stairs .not minded if I had just booked it but I had booked it at least 4 months ago It over looked car park and of a night kept being woken up my someone emptying bottles in to skip

The Breakfast was superb it’s the 3rd time we have been Nothing

Nothing

Everything

Nothing

great location and really friendly and helpful staff. food was good

room dated, shower took ages to get hot and the room was really hot, tv didn’t work

Only had one night stay, but friendly staff on arrival and breakfast choice good and very nice

I can't think of anything that.we dis not like

The attitude of the staff, and the general helpfulness of everyone connected with the hotel.

No lift - we are both 89, and the stairs got a little difficult. The bath in our room (24) was crazy. it took up far too much room in the bathroom, and was difficult for us to get in and out. Why not rip it out and install a shower?

Staff very helpful building works to update the property going on. Hotel used for workers in the area in work clothes. Hotel is very dated although they are in the process of updating so smelled old.

Very quaint old fashioned hotel very friendly staff good breakfast Our room a club double had been modernised and was comfortable and a good size

Spacious room. Friendly atmosphere.

No hot water in the bathroom.

Everything was first class, location, Staff , Food, Parking facilities could not fault it and will definitely be back in the future….

Nothing to dislike.

everything

location

Wi-Fi not great

Location excellent, breakfast was beautiful ,staff were lovely, friendly n very helpful

Nothing to report ,everything was great definatly stay again

Staff and food excellent 👍

Nothing.

Given a standard room initially when we had booked a deluxe room, we complained and were given the correct room. The bed was so hard we decided around 8.30pm to leave and go home. A waste of £131. Hotel was far too hot, it was like a sauna. No lift I use a walking stick, we had two flights of stairs to climb, my wife suffers from asthma.

Everything!

Nothing!

The staff are amazing, great. customer focussed and uber helpful.

Nothing, there are renovations but that didn’t spoil our stay

They were very helpful

Asked if we wanted to pay on arrival, went through process and then payment wasn't taken ? Asked to pay again on departure. Weird

Great location & parking on site

it’s charm

Lovely cosy hotel right in the centre with it's own parking. All staff were exceptionally friendly. Atmosphere was so lovely and cosy with the fires lit and music playing in the bars and lobby. Both dinner and breakfast were delicious. Would definitely stay again