Villa Nautica Paradise Island Resort

Location view and staff

Buffet was awful

Service, location, beaches, snorkeling

Food and service was excellent at the Lagoon restaurant for the Water Villas, the main restaurant at the front was not as good

Beautiful location. Clean.

Waiting for housekeeping to come with spare key when locked bout and to pick up from room for check out. Food - very average.

The property is well maintained

We had a lovely stay overall, and I want to mention that all the staff were very friendly and welcoming. However, there were a few things that affected our experience. Our Island Host could have been more proactive in telling us about activities and things to do during the day. We also needed a few items during our stay and had to arrange getting them ourselves from Malé. Since the resort is in the middle of the sea, having assistance with getting essential items would be very helpful, especially for families with young children. We found quite a lot of ants around the room and on the porch, as well as a lizard and unfortunately a cockroach inside the room. We understand that insects and wildlife are part of being on a tropical island, but having them inside the room was not ideal, especially with our one-year-old who wanted to play on the floor. One of the most disappointing things was winning a competition on our second day but not being told what the prize was. We only found out at checkout that we had won a dolphin sunset cruise worth around $96 per person. Unfortunately, by then it was too late to enjoy it. This was simply a communication issue that could have been easily avoided. The Full Board package was also unclear. Our booking did not mention that soft drinks and fresh juices were not included, so we were surprised to be charged for them. Whatever the package inclusions are, they should be clearly communicated at the time of booking. The buggy service was also difficult at times, as they were often unavailable even though there was a priority sign for guests with children. Walking back while carrying a baby and all her pool belongings was not always easy. One final note: the baby cot provided on the first day had a broken piece of wood that could have hurt our baby. We reported it and the staff replaced it immediately, which we appreciated. Overall, the resort is beautiful and the staff are genuinely lovely.