The Residences of The Ritz-Carlton Jakarta Pacific Place

"My short stay at The Ritz-Carton Jakarta, Pacific Place was amazing. The hospitality was top notch.The best part of the stay was the Incredibly good staff with kindness and excellent breakfast. The Residences were excellently located next to a mall with dozens of excellent restaurants. Staff superb and very spacious rooms.”

During my stay, I had issues with air conditioning in my master bedroom and I had to transfer to another room on another floor, and in the new room I had another issue with water temperature. Which made me feel a little bit uncomfortable. For cleaning, please pay attention with under the bad. Dusty. The sofa and the carpet needed to be shampoo. Smells. The towel is a little bit old and hard, needs to be replace with something new and needs an upgrade for the pillows. For the 5 star, they didn’t provide any welcoming things as usual when I stayed at 5 stars.

location and breakfast. Thank you to Chef Akhbar for making it right for my order. The staff was exceptionally friendly and helpful

toilet - the smell coming from drainage

Connected to a mall

The kitchen has nothing. Barely anything to use. Useless. Blinds broken. Light bulbs dead.

Location, facilities, large room.

Complicated lift system.