El servicio de front desk siempre amable y ayudar .The front desk was kind, helpful,courtesy they were super, Real problem-solvers for what they could do. very nice

The pool was in sad condition and the patio in our room we cleaned it when we got there it had cigarette butts and cans. We cleaned it daily.it was mostly people above us that threw stuff.

The bathroom was in need of repair, our room was for 2 adults and one child, and they gave us only one towel

It's a great location right on the beach, with beach access from the hotel. The rooms were nice and big, lots of parking space.

There was a hidden fee for pets. The lady who checked us in, was not very friendly. There was no hand towel for the basin, no foot towel for the shower, so the bathroom floor got really wet, and when we asked for 1 extra towel, the same receptionist what checked us in, gave us a lot of attitude, and she was not helpful towards this small request. The pool looked dirty and green.

Nada

Location terrible, unless you are a mexican customs broker, said beach and the beach was full of none desirable, it read view and had nothing pf such, nothing within walking distance other than a convinence store ohhh yes, the TV, looked like a snow storm in Chicago