ホテルの清潔さと値段のお手頃価格、そして、フロントの対応が親切でした。とても嬉しかったです。

Upgraded to a full sea view with very little money paid

Not much

The staff were accomodating. They let us store our luggage before the check in time. I like the food. And the online checking of the crowd status of the restaurant was also a thumbs up. The bay view is superb. My family really appreciate the view from our room. 😍😊

The room was not really cleaned up. The carpeted floor is still dirty. The shower curtain stinks. The sink is I think a bit clogged. And the beddings were not properly fix.

Great local and nice view from the room.

The price

Very convenient The Front Desk staff Ms.Endo.is very excellent ,.she.helps us a lot

Some of the Front Desk is not helpful and the English is not good

Location was good, AC unit was good and strong, had water bottles accessible on every floor.

No exercise space, floor didn't seem the most clean.

Location, large window and black-out screen. TV mirroring facility.

The price for the hard product. The facility looks, feels and smells tired.

It was very comfortable and superb view.

Location location location

Needs redecorating/refresh in the rooms tired. And showing wear and tear

Location was excellent for sight seeing and travel around Yokohama

Nothing

location, view from one side of the building, next to train station and the mall connection

The bed wasn’t comfortable, the size of the bed, no complimentary drinking water in the room, and the room size

I stayed one night for business trip, the location is perfect and staff was very kind and showed me their warm welcome, and also the sight view was very nice.

There is nothing in refrigerator, even no water and any snacks. But there is big supermarket in same building so you can buy there.

The view and location

Pool closed earlier than posted time without notice

Very close to the JR Sakuragicho train station and next to a shopping department store. Grocery store underground. A very short walk to Yokohama Landmark Tower which has a lot of stores, restaurants and observation room at the top. I love the view from there. If you book the hotel room with a view, wow, you will love what you see! This is the second time I stayed here. One train stop from Yokohama where you can take limousine bus or train to Haneda Airport or Narita Airport. Minatomirai Line can take you to Yamashita Park and Harbor View Park. I visited in early May 2023, loved the rose gardens! Much better than the rose garden in Shinjukugyoen (roses will last the whole May until early June). I wanted to come again in this season and stay in the same hotel again. By the way, it was very quiet and clean hotel.

I wish it has a covered path to the train station from the building.

Fantastic view if you select Bayview room type. Good quality buffet breakfast.

No onsen in hotel

spacious, upscale and comfortable rooms. very convenient location to transportation- train, bus, sky tram. close to shopping, local attractions and restaurants. large bathroom with great soaking tub

super clean and close to train station

nothing